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I am trying to get a refund of about NZD 3200 from Wabjet
I am trying to get a refund of about NZD 3200 from Wabjet for holiday not take in 2021 because of covid lockdown … read more
Chris The Lawyer
Chris The Lawyer
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I have a dispute with a hotel in Napier. The art deco
I have a dispute with a hotel in Napier. The art deco weekend has had 71 main events cancelled through the Govt red light setting. Which has totally changed the event that I booked for in good faith. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
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I hope this message finds you well. I am located in
Good afternoon Pearl. I hope this message finds you well. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers
I'm a tenant at a property. I signed a lease agreement that
Hi, I'm a tenant at a property. I signed a lease agreement that ends on October 24 2021 in Auckland. The owner decided to sell the house and issued a non-renewal notice for the lease about a month bef… read more
Chris The Lawyer
Chris The Lawyer
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I have a booking with AirNew Zealand from Nelson to Auckland
I have a booking with AirNew Zealand from Nelson to Auckland 19September return on 21 September. … read more
Chris The Lawyer
Chris The Lawyer
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23,178 satisfied customers
I got charged a $500 fee for a cancellation of an air BB
I got charged a $500 fee for a cancellation of an air BB house which I had to cancel due to COVID 19, I sent 3 emails paid a $1800 deposit and on the front page of the house I rented it said full refu… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers
Refund of accomodation that had lapsed for booking at VR
Refund of accomodation that had lapsed for booking at VR Auckland Hotel 2nd and 3rd March (2 nights) $120.52NZD W G TREADWELL … read more
Chris The Lawyer
Chris The Lawyer
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I have been trying to obtain a refund for transfers
I have been trying to obtain a refund for transfers cancelled due to Covid in March last year for my group, with Ugo Transfers based in Sydney. I have phoned them at least 15 times, including every da… read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
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I hope to get some legal advice on how to get my refund with
Hello,my name is ***** ***** I hope to get some legal advice on how to get my refund with Air New Zealand. I have been writing to them since 04Mar20 but I did not get a reply from them until a further… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers
My husband and I booked accommodation at the Holiday Inn
My husband and I booked accommodation at the Holiday Inn Express London - Wandsworth back in January 2020 for the nights of June 8 2020 and to check out on 15 June 2020. Due to COVID 19 we were unable… read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
23,178 satisfied customers
Sorry, My question is that I booked a Holiday to Rarotonga
Sorry, My question is that I booked a Holiday to Rarotonga before we were hit by Covid-19 and due to these circumstances we could not travel. I was required by the accommodation provider that a 1 nights non refundable payment of $175.00 was required. I paid the vendor in good faith $500.00 to which they are going to reimburse me the sum of $375.00. What I need to know is can they legally keep this 1 nights deposit when due to the virus there was no way that any one was going to travel from NZ and that the vendor only made a book entry . … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers
We have paid in full $25,398.00 13 January 2020 for a trip
We have paid in full $25,398.00 13 January 2020 for a trip overseas starting 3 July 2020 that is now cancelled. Having trouble with House of Travel Motueka to explain why they are withholding $10,099.… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers
I have a query regarding an overseas trip I had booked which
I have a query regarding an overseas trip I had booked which has been postponed due to COVID19. T&C's for the trip explain no refund and non transferrable. I am trying to decipher if this is worth getting a lawyer involved. My trip has so far cost me in the vicinty of $16,000. It has now been postponed to March 21 and they have advised I could incur extra charges now due to what has happened with the pandemic situation worldwide. I have advised I cannot afford any further expenses. They have advised today that if the trip cannot go ahead in March of 21 it will be pushed out again. The company is in no position to be refunding money as all of their suppliers have offered deferment, not refund. I cannot claim through my insurance as it had the pandemic exclusion clause in it. I am in Invercargill. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers
A group of us were staying at a motel in Auckland and
A group of us were staying at a motel in Auckland and attending a tournament. It was cancelled. We paid a deposit of $874 %20 of the full amount for the rooms. The motel a refusing to refund the money… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers
I'm currently on ACC due to a lower back/ spine issue and
Hi there my name is ***** ***** I'm currently on ACC due to a lower back/ spine issue and have been since mid January 2020 The company I work for have sent me a nice letter from the HR Dept and my man… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers
I recently booked a stay in a Hotel on the Isle of Man for 9
Hi, I recently booked a stay in a Hotel on the Isle of Man for 9 nights to attend the TT races, which cost me $2800. I requested a refund after the Covid19 pandemic erupted and we were placed in lockd… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers
My son has paid a non refundable deposit to Global Work and
Hi, my son has paid a non refundable deposit to Global Work and Travel Co as he is keen to go on a working holiday in Canada. I have checked the reviews and I think this company is not the best one to… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers
I booked to go to the Villa concert in Auckland this year.
Hi, I booked to go to the Villa Maria concert in Auckland this year. The concert has been cancelled because of the performers health. The concert tickets are been refunded as has my hotel booking. Des… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,178 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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