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We paid $10K for a cruise with Oceania Cruise lines 2 years
We paid $10K for a cruise with Oceania Cruise lines 2 years ago. We were offered a choice of cancellation or cruise crdits by our travel agent in March 2020 and we chose cruise credits as a cancellati… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
I have been living in Australia now since July 2008 - I am
Hello, I have been living in Australia now since July 2008 - I am still on a 444 visa and I am 65 years old - a NZ Citizen - can I get the NZ Pension if I am living in Australia? … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
I contracted via a travel agent to go on a cruise run by
I contracted via a travel agent to go on a cruise run by Heritage Expeditions, a New Zealand company. I made a deposit of $1100 dollars. Subsequently, Heritage canceled the trip I contracted for and r… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
Can I travel to Europe on my European passport, living in
Can I travel to Europe on my European passport , I am Austral***** *****ving in Melbourne . … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
We have Travel agency in Auckland and since COVID 19 unable
We have Travel agency in Auckland and since COVID 19 unable to work from the office. We offered five months rent to the landlord to terminate the lease. He has now filed a case i High court for liquid… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
Johanna) and I am resided in New Zealand. I have paid and
Hi, My name is Haneka(Johanna) and I am resided in New Zealand. I have paid and booked a river cruise with a travel agent Two's a Crowd. The tour is cancelled and apparently my full deposit of $4500 i… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
I have a query regarding an overseas trip I had booked which
I have a query regarding an overseas trip I had booked which has been postponed due to COVID19. T&C's for the trip explain no refund and non transferrable. I am trying to decipher if this is worth getting a lawyer involved. My trip has so far cost me in the vicinty of $16,000. It has now been postponed to March 21 and they have advised I could incur extra charges now due to what has happened with the pandemic situation worldwide. I have advised I cannot afford any further expenses. They have advised today that if the trip cannot go ahead in March of 21 it will be pushed out again. The company is in no position to be refunding money as all of their suppliers have offered deferment, not refund. I cannot claim through my insurance as it had the pandemic exclusion clause in it. I am in Invercargill. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
We had a European River Cruise booked with ScenicNZ
HI We had a European River Cruise booked with ScenicNZ departing 4th May 2020. We have been waiting for them to cancel so we can get our money back. I have just received an email to say they have give… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
I booked a TESOL course in Thailand late last year due to
Hi, I booked a TESOL course in Thailand late last year due to start on 27 April. This has been cancelled by the (Australian) travel company due to COVID-19, and I believe under the T&C's if they cance… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
I'm hoping to get some help with attaining a refund for my
Hi I'm hoping to get some help with attaining a refund for my elopement that was meant to be overseas in 1 month. I have the contract but it doesn't make total sense to me and seems like it contradict… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
A friend booked a guided tour in Fiordland (5 days) costing
A friend booked a guided tour in Fiordland (5 days) costing about NZ$1600. The massive weather event flooded out the road, the track, and damaged some of the huts. A regional State of Emergency was de… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
What, if any, regulatory or registration requirements are
What, if any, regulatory or registration requirements are there for a U.S. wholesaler of travel packages selling to NZ residents through a registered AUS or NZ travel agency? The actual travel will be… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
It's Calvin from Brisbane. I am both a New Zealand (67
Hi, it's Calvin from Brisbane. I am both a New Zealand (67 years) and Australian (5 years) citizen. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
How to best handle a claim for cruise refund from Norwegian
How to best handle a claim for cruise refund from Norwegian Cruise Line in Miami, as told to leave the ship by their doctors during cruise caused by medical accident, and they only offer US$2k against… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
WE ARE BOOKED ON A CRUISE LEAVES 11/1/15 GOT TOLD FRIDAY THERE
WE ARE BOOKED ON A CRUISE LEAVES 11/1/15 GOT TOLD FRIDAY THERE IN SYDNEY THAT THEY ARE OVER BOOKED AND WHAT TO DOWN GRADE OUR ROOM. WE BOOKED IN JANUARY THIS YEAR . THEY EXCEPTED OUR MONEY AND 4 WEEKS… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
My friend has a criminal conviction resulting in 5 years custodial
My friend has a criminal conviction resulting in 5 years custodial sentence. He is a NZ citizen. What countries can he travel to in the future, and what countries are ruled out? Does the Schengen agre… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
My dear mother took a river cruise in Europe just when (June)
My dear mother took a river cruise in Europe just when (June) the major floods occurred. Her trip was then changed to a bus tour of the cities noted in the itinerary. So they delivered on the itinerar… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers
Hello, In 2002/2003 I got a credit card in Australia and
Hello, In 2002/2003 I got a credit card in Australia and subsequently owed 10k on it. In 2003 I moved to New Zealand and lived there until 2011 (I am German and back in Germany now on a secondment for… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
23,675 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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