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The property I reside has a reasonably new colour steel
The property I reside has a reasonably new colour steel fence. Unfortunately my neighbor was reversing into his drive and has smashed into the corner of the fence. … read more
Chris The Lawyer
Chris The Lawyer
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Just hoping you are able to help with a situation we have.
Hi there, Just hoping you are able to help with a situation we have. To dive right in we booked and signed a contract with a venue for a function 31 Jan 2022. Due to new covid rules about a week prior… read more
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Chris The Lawyer
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Can a bus company refused a refund due to covid. New
I email and explain to them why my cusin could not travel on the day. … read more
Chris The Lawyer
Chris The Lawyer
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Four adults were booked in at Barclay Suites Auckland on the
four adults were booked in at Barclay Suites Auckland on the 1st October 2021 to 3rd October 2021. We have had to cancel due to covid and Auckland being in lockdown level 3. In this case we had a non refundable room but was only if we didn't turn up and given over 24 hour notice not coming to stay at hotel because of covid they have kept $494.20 because we have cancelled due to covid not due to any other reason. We think this is a rip off and when you go onto there website it says we will accommodate you in any possible way. What do you think? … read more
Chris The Lawyer
Chris The Lawyer
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I have a booking with AirNew Zealand from Nelson to Auckland
I have a booking with AirNew Zealand from Nelson to Auckland 19September return on 21 September. … read more
Chris The Lawyer
Chris The Lawyer
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My partner and I got evicted from our paid 6 night stay at a
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Chris The Lawyer
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I have been trying to obtain a refund for transfers
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Chris The Lawyer
Chris The Lawyer
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We booked a trip to Canada, via a travel agent & paying via
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Chris The Lawyer
Chris The Lawyer
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Travel. Online. Travel agent. The quick version is: I think
The quick version is: I think either the agency or the airline is fudging the details to avoid giving me a refund or talking about ways to make a credit agreement more usable. In July, my daughter's flight out of Mexico to the UK was cancelled and I know the airline policy at the time should have enabled me to use credit to re-route - there was one flight being sold by that airline at the time that would have worked (not to mention other affiliated flights). At the time, the airline told me that they agreed I could re-route and that they had forwarded authorisation but the agency told me on the phone that they had received nothing and could not buy a new ticket without it. I am being told now by the agency that the airline said there were no alternative flights and this is why a new ticket could not be issued against that credit. However, I have looked up flights for July when this happened and what I see confirms what I was seeing online at the time - that there was one night flight each day from Mexico to Paris with that airline. This route is the same that I then used to get her home with a new ticket that I bought with borrowed funds. I feel like there was a breakdown in communication and in systems at a difficult time and would be open to a non-refund solution of extending the credit deadline or transferring it to another family member. Should I drop it or is there a way forward? I guess the biggest problem is that it is all overseas companies (I am in Nz). The ticket agent is in the US and the Airline is Aeromexico. I would appreciate any advice you can offer.… read more
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A group of us were staying at a motel in Auckland and
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I recently booked a stay in a Hotel on the Isle of Man for 9
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Chris The Lawyer
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Chris The Lawyer
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I am making an enquiry about the refunding of an domestic
I am making an enquiry about the refunding of an domestic air fare . I was travelling to Israel via a group tour when the coronavirus emerged. We were booked on Cathay Pacific via Hong Kong, who in turn cancelled the booked flights. I had made an return online booking with Air NZ to fly from Wellington to Auckland, for myself and a friend.,after which we decided not to go.I rang the airline requesting a refund or a credit, explaining to them the situation and after much to-ing and fro-ing I was informed the request was declined. I asked if I could obtain a credit could I use it to to fly to OZ but it was stated that because I had brought a domestc flight this was not applicable to transfer to an international credit, but that I could use … read more
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Chris The Lawyer
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I have a question about a deposit for a tattoo appointment,
Hi I have a question about a deposit for a tattoo appointment … read more
Chris The Lawyer
Chris The Lawyer
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I am having some issues with the travel agent who has booked
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Chris The Lawyer
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Chris The Lawyer
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hi, my friends and i rented a batch over new years in Gisborne
hi, my friends and i rented a batch over new years in Gisborne for seven days and were kicked out after two days, the owner and property manger who kicked us out upon inspection kicked us out due too … read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
31,844 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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