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We paid $10K for a cruise with Oceania Cruise lines 2 years
We paid $10K for a cruise with Oceania Cruise lines 2 years ago. We were offered a choice of cancellation or cruise crdits by our travel agent in March 2020 and we chose cruise credits as a cancellati… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
I have a dispute with a hotel in Napier. The art deco
I have a dispute with a hotel in Napier. The art deco weekend has had 71 main events cancelled through the Govt red light setting. Which has totally changed the event that I booked for in good faith. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
Lock down in New Zealand and how can me and my wife get back
Lock down in New Zealand and how can me and my wife get back to Gladstone Queensland … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
Four adults were booked in at Barclay Suites Auckland on the
four adults were booked in at Barclay Suites Auckland on the 1st October 2021 to 3rd October 2021. We have had to cancel due to covid and Auckland being in lockdown level 3. In this case we had a non refundable room but was only if we didn't turn up and given over 24 hour notice not coming to stay at hotel because of covid they have kept $494.20 because we have cancelled due to covid not due to any other reason. We think this is a rip off and when you go onto there website it says we will accommodate you in any possible way. What do you think? … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
I have a booking with AirNew Zealand from Nelson to Auckland
I have a booking with AirNew Zealand from Nelson to Auckland 19September return on 21 September. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
Refund of accomodation that had lapsed for booking at VR
Refund of accomodation that had lapsed for booking at VR Auckland Hotel 2nd and 3rd March (2 nights) $120.52NZD W G TREADWELL … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
My husband and I booked accommodation at the Holiday Inn
My husband and I booked accommodation at the Holiday Inn Express London - Wandsworth back in January 2020 for the nights of June 8 2020 and to check out on 15 June 2020. Due to COVID 19 we were unable… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
We booked a trip to Canada, via a travel agent & paying via
We booked a trip to Canada, via a travel agent & paying via bank transfer, not credit card. flying Air New Zealand & a Rocky Mountaineer train trip. We were to leave NZ 8th May 2020, retr … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
My parents Isaac Adelowo (Dad) and Abigail Adelowo (Mum)
Hello My name is***** my parents Isaac Adelowo (Dad) and Abigail Adelowo (Mum) came to New Zealand last year on a Parent/Grandparents Visitors Visa. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
A group of us were staying at a motel in Auckland and
A group of us were staying at a motel in Auckland and attending a tournament. It was cancelled. We paid a deposit of $874 %20 of the full amount for the rooms. The motel a refusing to refund the money… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
What sort of letter/ email should I write to Air NZ
What sort of letter/ email should I write to Air NZ demanding a full financial & Airpoints refund for a business class airfare purchased for June 2020 which Air NZ cancelled … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
Air NZ are giving out credits for cancelled flights due to
Air NZ are giving out credits for cancelled flights due to Covid19. As we paid CASH we would like it back in CASH. Where do we stand please. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
I am messaging regarding shengen visa I applied from new
I am messaging regarding shengen visa I applied from new zealand on 16 th Jan I been form an interview and immigration officer asked me for the receipts of payments from the hotels and train tickets . … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
Ordered a laptop online from a new zealand electronics site
ordered a laptop online from a new zealand electronics site from canada. item arrived defective. store wont pay for 400 return shipping. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
I booked to go to the Villa concert in Auckland this year.
Hi, I booked to go to the Villa Maria concert in Auckland this year. The concert has been cancelled because of the performers health. The concert tickets are been refunded as has my hotel booking. Des… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
I'm a resident of Alaska and purchased tickets for my
Good Afternoon,I'm a resident of Alaska and purchased tickets for my husband and myself from Honolulu/Hawaii to Auckland on www.airnewzealand.com. Air New Zealand recently informed me that they cancel… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
I recently bought a bed from a supplier called "Waitemata
Hello,I recently bought a bed from a supplier called "Waitemata Backcare Beds" in Auckland New Zealand. I was about to buy the bed for $1750 NZD and then discovered online that it was an "American Com… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers
I am having some issues with the travel agent who has booked
Hi , I am having some issues with the travel agent who has booked my families upcoming holiday next week ,we just bought the flight tickets from the agent and not the tour package as it was over our b… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,281 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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