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We paid $10K for a cruise with Oceania Cruise lines 2 years
We paid $10K for a cruise with Oceania Cruise lines 2 years ago. We were offered a choice of cancellation or cruise crdits by our travel agent in March 2020 and we chose cruise credits as a cancellati… read more
Chris The Lawyer
Chris The Lawyer
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My wife is trying to fly home from Australia this morning
my wife is trying to fly home from Australia this morning and immigration NZ won't accept her into the country. she is a New Zealand resident and has our 2 year old boy with her who is a New Zealand p… read more
Chris The Lawyer
Chris The Lawyer
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31,400 satisfied customers
If citizen and in Ukraine now can i try to get refugee
Hello. If im Ukraine citizen and in Ukraine now can i try to get refugee status in NZ? … read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
31,400 satisfied customers
My husband has been stuck in Australia for past 8 months,
My husband has been stuck in Australia for past 8 months, but is booked to fly home on 2/3/22. He has duel citizenship with Australia and New Zealand and holds an Australian passport. My question is w… read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
31,400 satisfied customers
I have a booking with AirNew Zealand from Nelson to Auckland
I have a booking with AirNew Zealand from Nelson to Auckland 19September return on 21 September. … read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
31,400 satisfied customers
Queensland Government lock me & my wife from returning to
Queensland Government lock me & my wife from returning to Brisbane 19 Aug 2021, the day we travel to Auckland to fly Brisbane / Gladstone,how do we go about try to get home … read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
31,400 satisfied customers
We are a married couple, US citizens who have current 4 year
We are a married couple, US citizens who have current 4 year visas to New Zealand, a home in NZ where we have lived under the requirements of our visas, less than 6 months per year. We stayed in our U… read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
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I hope to get some legal advice on how to get my refund with
Hello,my name is ***** ***** I hope to get some legal advice on how to get my refund with Air New Zealand. I have been writing to them since 04Mar20 but I did not get a reply from them until a further… read more
Chris The Lawyer
Chris The Lawyer
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31,400 satisfied customers
NZ calling. We have a credit on Booking No: 62859511.
NZ calling. We have a credit on Booking No: 62859511. Allocated to Sally J Mason Skinner & Ian Skinner. Qatar Air. LInked to a UK return flight from Auckland NZ. What is the current status with Qatar Air please … read more
Chris The Lawyer
Chris The Lawyer
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We have paid in full $25,398.00 13 January 2020 for a trip
We have paid in full $25,398.00 13 January 2020 for a trip overseas starting 3 July 2020 that is now cancelled. Having trouble with House of Travel Motueka to explain why they are withholding $10,099.… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,400 satisfied customers
My mum and her friend entered NZ on 15th March on a visitor
Hi, my mum and her friend entered NZ on 15th March on a visitor visa approved for 5 months. Their flight back and tickets purchased were for 9th August. However, due to Covid19, their airline cancelle… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,400 satisfied customers
What sort of letter/ email should I write to Air NZ
What sort of letter/ email should I write to Air NZ demanding a full financial & Airpoints refund for a business class airfare purchased for June 2020 which Air NZ cancelled … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,400 satisfied customers
Air NZ are giving out credits for cancelled flights due to
Air NZ are giving out credits for cancelled flights due to Covid19. As we paid CASH we would like it back in CASH. Where do we stand please. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,400 satisfied customers
I am making an enquiry about the refunding of an domestic
I am making an enquiry about the refunding of an domestic air fare . I was travelling to Israel via a group tour when the coronavirus emerged. We were booked on Cathay Pacific via Hong Kong, who in turn cancelled the booked flights. I had made an return online booking with Air NZ to fly from Wellington to Auckland, for myself and a friend.,after which we decided not to go.I rang the airline requesting a refund or a credit, explaining to them the situation and after much to-ing and fro-ing I was informed the request was declined. I asked if I could obtain a credit could I use it to to fly to OZ but it was stated that because I had brought a domestc flight this was not applicable to transfer to an international credit, but that I could use … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,400 satisfied customers
My wife and I have taken a claim to the disputes tribunal
My wife and I have taken a claim to the disputes tribunal lodged on friday 30th November. ist respondent for the claim is GEM Viisa or Latitude Finance, the second respondent is www.cheapoair.com, who… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,400 satisfied customers
We are overseas buyers who are purchasing buying a property
We are overseas buyers who are purchasing buying a property in Auckland with our son, who is resident in NZ. He is taking a loan for his 30% share in the property and my wife and I are paying cash for… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,400 satisfied customers
My husband and I have been in nz since 1963 and 1945. We,ve
My husband and I have been in nz since 1963 and 1945. We,ve worked our whole life in nz. Paid tax, voted and collected pension. We just came back from a trip to Australia and immigration nz didn't wan… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,400 satisfied customers
Air New Zealand recently announced changes to routing to Beijing
Air New Zealand recently announced changes to routing to Beijing we have been told by our travel agent that we cannot get a refund even though we do not want to go via Shanghai as this extends our tra… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,400 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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