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I purchased a product back in November, still have not
I purchased a product back in November, still have not received product, was expecting it in time for Christmas at least. Very unlikely now. Can I request a refund and cancel the order? … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
I have a booking with AirNew Zealand from Nelson to Auckland
I have a booking with AirNew Zealand from Nelson to Auckland 19September return on 21 September. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
Queensland Government lock me & my wife from returning to
Queensland Government lock me & my wife from returning to Brisbane 19 Aug 2021, the day we travel to Auckland to fly Brisbane / Gladstone,how do we go about try to get home … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
I bought a $350 travel insurance policy from TINZ in May
I bought a $350 travel insurance policy from TINZ in May 2019 to cover a family trip to Bali in April 2020. Trip was on sale cancelled due to Coronavirus. They won't refund my money despite air travel… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
I hope to get some legal advice on how to get my refund with
Hello,my name is ***** ***** I hope to get some legal advice on how to get my refund with Air New Zealand. I have been writing to them since 04Mar20 but I did not get a reply from them until a further… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
We booked a trip to Canada, via a travel agent & paying via
We booked a trip to Canada, via a travel agent & paying via bank transfer, not credit card. flying Air New Zealand & a Rocky Mountaineer train trip. We were to leave NZ 8th May 2020, retr … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
I have been granted the New Zealand citizenship in 1998
Second opinion] I have been granted the New Zealand citizenship in 1998 ..three years 0… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
I have a query regarding an overseas trip I had booked which
I have a query regarding an overseas trip I had booked which has been postponed due to COVID19. T&C's for the trip explain no refund and non transferrable. I am trying to decipher if this is worth getting a lawyer involved. My trip has so far cost me in the vicinty of $16,000. It has now been postponed to March 21 and they have advised I could incur extra charges now due to what has happened with the pandemic situation worldwide. I have advised I cannot afford any further expenses. They have advised today that if the trip cannot go ahead in March of 21 it will be pushed out again. The company is in no position to be refunding money as all of their suppliers have offered deferment, not refund. I cannot claim through my insurance as it had the pandemic exclusion clause in it. I am in Invercargill. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
When is the office in Auckland open, we have a confirmed
when is the office in Auckland open, we have a confirmed flight SQ 286 on march 29th and from SIN to AMS on march 29th arrival AMS march 30th … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
My. My cousin cancelled his flight back to Samoa on the
my cousin cancelled his flight back to Samoa on the 14/March/2020, and rebooked for thursday this week 26/march/2020. so if his flight will be cancelled again because of thecoronavirus-19, I need to apply for 5 month extend his vis … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
I am making an enquiry about the refunding of an domestic
I am making an enquiry about the refunding of an domestic air fare . I was travelling to Israel via a group tour when the coronavirus emerged. We were booked on Cathay Pacific via Hong Kong, who in turn cancelled the booked flights. I had made an return online booking with Air NZ to fly from Wellington to Auckland, for myself and a friend.,after which we decided not to go.I rang the airline requesting a refund or a credit, explaining to them the situation and after much to-ing and fro-ing I was informed the request was declined. I asked if I could obtain a credit could I use it to to fly to OZ but it was stated that because I had brought a domestc flight this was not applicable to transfer to an international credit, but that I could use … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
LOOKING FOR KIWI LAWYER. NEW ZEALAND. NONE. ITS A TRAVEL
ITS A TRAVEL ISSUE MATTER - I PAID FOR MY CLIENTS FULL TRAVEL PACKAGE. IN THE T&C'S IT STATES CLIENT MUST HAVE TRAVEL INSURANCE AND ALSO THERE IS A NON REFUNADABLE COMPONENT. MY CLIENT AGREED AND ALSO SAID THEY HAD INSURANCE COVER. THEN RECENTLY THEY CANCELLED TRAVEL DEMANDED FULL REFUND (IVE DONE THAT) AND NOW OUT OF POCKET) HOWEVER CLIENT STILL THREATENS US ON EMAIL WITH MEDIA THREATS LEGAL ACTION AND ABUSE. ITS A MIXED ISSUE OF 3 PEOPLE ALL RELATED JUST GETTING MESSY NOW… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
I hold an Australia PR and moved to Auckland and intend to
I hold an Australia PR and moved to Auckland and intend to stay here. I was expecting that I will be granted a 'Resident Visa' in NZ upon landing but it was not the case. Am I considered a 'resident' … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
I have a NZ lady (in her 60's with her husband ) working for
I have a NZ lady (in her 60's with her husband ) working for me who have been earning $1278.00. Per fortnight. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
My application for NZ citizenship has been denied because I
my application for NZ citizenship has been denied because I said I would join my husband in australia for a year … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
I applied for my UK visa a month ago, its a week late and I
I applied for my UK visa a month ago, its a week late and I have contacted them multiple times and they keep promising (for the last two weeks) they will get back to me with information as to when I c… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
I am a permanent resident of NZ but still driving on
I am a permanent resident of NZ but still driving on austral***** *****cence. Unfortunately was booked in December for dangerous driving. Judge expressed sympathy for the excessive charge and believed… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers
Employment Law. My partner had a signed short term assignment
Employment Law. My partner had a signed short term assignment contract for 2011 overseas (he had been working overseas for 2010. With that contract in place I resigned from my long term position at a … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,524 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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