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A vacuum cleaner on line at Godfreys I am rural so it is two
a vacuum cleaner on line at Godfreys I am rural so it is two hours to the nearest store In less than a month it has broken down and they want me to either drive to nearest store or post it back at my … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
My husband bought me a loveluysilver bangle for my birthday.
my husband bought me a loveluysilver bangle for my birthday. he was uncertain of my size so asked the assistant to try it. he thought maybe it would fit but it is way too small so I took it back to th… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
I ordered some garden edging from a company witha New
I ordered some garden edging from a company witha New Zealand address and a New Zealand website, My Lawn. I appear $208 for it from my credit card. Before purchasing I asked the question in writing of… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
I was given a tracking number for a spa and a massage chair
I was given a tracking number for a spa and a massage chair from China that says it has been delivered to a NZ address in another city? … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
We bought a cow hide rug from Nick scali in Jan 21 (9 months
We bought a cow hide rug from Nick scali in Jan 21 (9 months ago) and it is showing some of the hair has worn (come off the rug). We paid approx $1500 for it. I contacted Nick Scali and they have said because it is a cow hide and is a natural characteristic for the hair to wear off in high traffic areas it is not a manufacturing fault … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
I am in dispute with my solar supplier.. I purchased a full
I am in dispute with my solar supplier.. I purchased a full off grid system for 26 k June 2016, the brains of the unit fried its self over the weekend leaving us with no power. The system we bout has … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
A query about refunds or replacements please. I purchased a
I purchased a floor rug from Coco Republic in Auckland in January this year. Unfortunately it sustained several pet stains which I had difficulty removing. Three professional cleaners told me the composition of the rug is such that removing any stains is almost impossible. (It is a viscose rug). I then went back to the store who told me it was not covered by their insurance, I then spoke to their customer support team who referred me to a specialist cleaner. They have agreed to pay for the clean. However now their specialist cleaner (The Eastern Rug Gallery in Newmarket) tells me they cannot remove stains from this rug either - for the same reasons I have already been told. They say they have had a number of customers bring in rugs with the same problem, some also from Coco Republic. They tell me the store must refund or replace as the rug is not 'fit for purpose'. Are you able to advise please. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
What is the is the difference between mechanical insurance
what is the is the difference between mechanical insurance policy underwritten and administered by an insurance company where a premium is paid by the purchaser and where an excess applies to each and… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
I am the head tenant of a 3 bed house. When 2 flatmates
Hi. I am the head tenant of a 3 bed house. When 2 flatmates moved in, I charged a move in cost. Which is non refundable. Can they take legal action when moving out? … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
We will start manufacturing soft toys and books for
Hi there, we will start manufacturing soft toys and books for children, they will be produced and fulfilled out of China and will start to market them in the USA, Canada and EU, through a drop-shippin… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
I made a digital purchase from Microsoft's online store
I made a digital purchase from Microsoft's online store which I cannot use. Microsoft refuses to refund my money claiming that I've already consumed the product which is completely false because I hav… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
I purchased something on an employee account for torpedo7.
I purchased something on an employee account for torpedo7. They told me the employee discount had an error online and so I need to pay more than double what I have already been charged. What are the l… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
I have purchased furniture/ homewares through a company
I have purchased furniture/ homewares through a company (from two separate stores under the same umbrella) and they sent the product via Courier Post to my client's property, but the items were never … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
I bought a display couch from a dealer in Auckland and paid
Hi, I bought a display couch from a dealer in Auckland and paid him for delivery to Hamilton. The couch arrived broken in a couple of places and my partner noticed the problem immediately and told him… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
Ordered a laptop online from a new zealand electronics site
ordered a laptop online from a new zealand electronics site from canada. item arrived defective. store wont pay for 400 return shipping. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
Approximately 5 years ago I brought a vinyl lounge suite
Approximately 5 years ago I brought a vinyl lounge suite from Smiths City market. I live by myself and used to sit in the same place on the sofa. After 4-5 months the padding went down on the seat mak… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
I recently completed an online purchase from a New Zealand
I recently completed an online purchase from a New Zealand e-retailer based in Christchurch. The transaction completed successfully and my credit card was charged for the purchase. Subsequently the re… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers
Dear Sirs, I have purchased a model airplane at USD599,00
Dear Sirs, I have purchased a model airplane at USD599,00 from a New Zealand located online shop. (www.peakmodel.com) When the package arrived here in Denmark, it was damaged and some parts of the air… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,849 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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