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A group of us were staying at a motel in Auckland and
A group of us were staying at a motel in Auckland and attending a tournament. It was cancelled. We paid a deposit of $874 %20 of the full amount for the rooms. The motel a refusing to refund the money… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
I purchased travel insurance for $1,032 from Covermore.
Hi. I purchased travel insurance for $1,032 from Covermore. After my cruise and trip was cancelled last week because of COVID19, Covermore will not my cover $4,000 loss of incidentals. Because I paid … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
What laws can a NZ business owner be protected against, or
Hi there, What laws can a NZ business owner be protected against, or claim against if they buy equipment (such as Lasers for the beauty industry) ie: business to business - is this covered by the fair… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
What, if any, regulatory or registration requirements are
What, if any, regulatory or registration requirements are there for a U.S. wholesaler of travel packages selling to NZ residents through a registered AUS or NZ travel agency? The actual travel will be… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
I have a question about a deposit for a tattoo appointment,
Hi I have a question about a deposit for a tattoo appointment … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
I have a question on consumer law. I have a question on
Hi, I have a question on consumer law. hi, I have a question on consumer law. I ordered and paid for some silver bullion coins on November 7 from an NZ online retailer. They have not been delivered. I… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
I placed a deposit down on a car with a mechanic I have
Hi, I placed a deposit down on a car with a mechanic I have dealt with the last 12 months. The car was having a little work done on it. He put a new 90k engine in and said he would let me know when it… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
WE ARE BOOKED ON A CRUISE LEAVES 11/1/15 GOT TOLD FRIDAY THERE
WE ARE BOOKED ON A CRUISE LEAVES 11/1/15 GOT TOLD FRIDAY THERE IN SYDNEY THAT THEY ARE OVER BOOKED AND WHAT TO DOWN GRADE OUR ROOM. WE BOOKED IN JANUARY THIS YEAR . THEY EXCEPTED OUR MONEY AND 4 WEEKS… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
I purchased a car head deck for my 2008 Toyota Corolla from
I purchased a car head deck for my 2008 Toyota Corolla from Eonon in China. It was said to be compatible for that model. I paid about $360.00 NZ. When it came to installing it, it was about 5mm too la… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
I have purchased a tread mill from elite fitness for my wife
I have purchased a tread mill from elite fitness for my wife and paid for it on my credit card. My wife has now changed her mind and doesn't want the item. The item was not delivered to our address an… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
Hi There We bought a lounge suite with a chaise from a furniture
Hi There We bought a lounge suite with a chaise from a furniture shop, the owner told us it will be Grade 15 leather and it will be made in Malasia. After two months wait we finally got the suite deli… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
I booked a return business class fare to Bangkok on Thai Airways. The
I booked a return business class fare to Bangkok on Thai Airways. The business class seat would not operate right from takeoff on the Auckland/Bangkok trip. The seat would not operate as a bed so I sp… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
Hello there, Just a little stuck. As a business we have followed
Hello there, Just a little stuck. As a business we have followed the consumer act, plus replaced some shoes not even purchased in NZ. The customer is still not satisfied. Then the customer has sent th… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
I purchased a brand new tractor from a local farm machinery
I purchased a brand new tractor from a local farm machinery agent (3 mnths ago) and when I first used it developed a dangerous fault whereby it would intermittently slip into neutral gear when going d… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
I asked my friend to take a photo with a broom in one hand
I asked my friend to take a photo with a broom in one hand and a cup in the other ,she did ,how can I check this photo… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
On 28th March 2012, my wife and I received a proposal from
On 28th March 2012, my wife and I received a proposal from our travel agent for a one week trip to Vanuatu, and it was acceptable. On 4th April 2012, we paid a deposit of $2,400, which mainly covered … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
My daughter brought a car from a LMVD in March last year.
My daughter brought a car from a LMVD in March last year. 3 times she has taken it back as it won't change gears. First time they cleaned the sensors, 2nd time repolaced sensors and 3rd time replaced … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers
Our company sold a product (electric wheelchair) in mid June
Our company sold a product (electric wheelchair) in mid June this year to some customers. They experienced problems with the performance of the machine - they couldn't be specific and the description … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
27,269 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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