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Related New Zealand Law Questions
I am in a dispute with miq regarding the closure of
I am in a dispute with miq regarding the closure of Australia and New Zealand borders on 21/12/21. … read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
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I booked a flight in 2019 throught auntbetty, was suppose to
good day, I booked a flight in 2019 throught auntbetty, was suppose to travel August 2019 and still can't fly due to covid and NZ laws, the flight is a quatas flight. Are there any way they can be for… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
On 26/9/21 I had a flight booked to return to Perth. My
On 26/9/21 I had a flight booked to return to Perth. My flight was cancelled, but I was not informed by Webjet re. this. For the last 3 weeks, I have been attempting to contact them regarding the issu… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
I have a booking with AirNew Zealand from Nelson to Auckland
I have a booking with AirNew Zealand from Nelson to Auckland 19September return on 21 September. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
Queensland Government lock me & my wife from returning to
Queensland Government lock me & my wife from returning to Brisbane 19 Aug 2021, the day we travel to Auckland to fly Brisbane / Gladstone,how do we go about try to get home … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
I hope to get some legal advice on how to get my refund with
Hello,my name is ***** ***** I hope to get some legal advice on how to get my refund with Air New Zealand. I have been writing to them since 04Mar20 but I did not get a reply from them until a further… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
NZ calling. We have a credit on Booking No: 62859511.
NZ calling. We have a credit on Booking No: 62859511. Allocated to Sally J Mason Skinner & Ian Skinner. Qatar Air. LInked to a UK return flight from Auckland NZ. What is the current status with Qatar Air please … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
We booked a trip to Canada, via a travel agent & paying via
We booked a trip to Canada, via a travel agent & paying via bank transfer, not credit card. flying Air New Zealand & a Rocky Mountaineer train trip. We were to leave NZ 8th May 2020, retr … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
Qatar airways booked my daughter on a flight which didnt
Qatar airways booked my daughter on a flight which didnt exist which resulted on her been abandoned in Perth instead if her final destination of NZ. We had to pay for a flight out of Perth and she end… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
My parents Isaac Adelowo (Dad) and Abigail Adelowo (Mum)
Hello My name is***** my parents Isaac Adelowo (Dad) and Abigail Adelowo (Mum) came to New Zealand last year on a Parent/Grandparents Visitors Visa. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
Travel. Online. Travel agent. The quick version is: I think
The quick version is: I think either the agency or the airline is fudging the details to avoid giving me a refund or talking about ways to make a credit agreement more usable. In July, my daughter's flight out of Mexico to the UK was cancelled and I know the airline policy at the time should have enabled me to use credit to re-route - there was one flight being sold by that airline at the time that would have worked (not to mention other affiliated flights). At the time, the airline told me that they agreed I could re-route and that they had forwarded authorisation but the agency told me on the phone that they had received nothing and could not buy a new ticket without it. I am being told now by the agency that the airline said there were no alternative flights and this is why a new ticket could not be issued against that credit. However, I have looked up flights for July when this happened and what I see confirms what I was seeing online at the time - that there was one night flight each day from Mexico to Paris with that airline. This route is the same that I then used to get her home with a new ticket that I bought with borrowed funds. I feel like there was a breakdown in communication and in systems at a difficult time and would be open to a non-refund solution of extending the credit deadline or transferring it to another family member. Should I drop it or is there a way forward? I guess the biggest problem is that it is all overseas companies (I am in Nz). The ticket agent is in the US and the Airline is Aeromexico. I would appreciate any advice you can offer.… read more
Attorney-Kayla
Attorney-Kayla
Attorney at Law
Juris Doctorate & LL.M.
84 satisfied customers
When is the office in Auckland open, we have a confirmed
when is the office in Auckland open, we have a confirmed flight SQ 286 on march 29th and from SIN to AMS on march 29th arrival AMS march 30th … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
I need assistance please. I am sitting now in wellington,
I am sitting now in wellington , but my problem with a company is in Auckland Greenlane/Airport side … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
I booked a flight to The Philippines late 2019, but the
Hi, I booked a flight to The Philippines late 2019, but the coronavirus has closed the boarders to my destination. I have contacted the booking agency, but would like to know what they should do for m… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
I'm a resident of Alaska and purchased tickets for my
Good Afternoon,I'm a resident of Alaska and purchased tickets for my husband and myself from Honolulu/Hawaii to Auckland on www.airnewzealand.com. Air New Zealand recently informed me that they cancel… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
I booked a flight from Auckland/Singapore with stopovers in
I booked a flight from Auckland/Singapore with stopovers in Australia. I was told in order to secure the seats I should pay up asap. I did pay up the for the full fares $1,875 2 months in advance with… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
I booked a return business class fare to Bangkok on Thai Airways. The
I booked a return business class fare to Bangkok on Thai Airways. The business class seat would not operate right from takeoff on the Auckland/Bangkok trip. The seat would not operate as a bed so I sp… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers
Hi, What would be the minimum age acceptable for child to
Hi, What would be the minimum age acceptable for child to fly unaccompanied from Zew Zealand to the UK and then on a later returned flight - UK to New Zealand? Please Kate… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,535 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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