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My parents are separating. My mother is mentally unstable
My parents are separating. My mother is mentally unstable and wants to sell our family home that we all live in, however my dad doesn't want too. Both names are ***** ***** house title. Can she sell w… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
I hope to get some legal advice on how to get my refund with
Hello,my name is ***** ***** I hope to get some legal advice on how to get my refund with Air New Zealand. I have been writing to them since 04Mar20 but I did not get a reply from them until a further… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
It happened during the covid-19 wage subsidy from IRD. As
It happened during the covid-19 wage subsidy from IRD. As everything was happening and we were confused about most of the things occurring during that time. I paid the whole subsidy in one payment of … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
We booked a trip to Canada, via a travel agent & paying via
We booked a trip to Canada, via a travel agent & paying via bank transfer, not credit card. flying Air New Zealand & a Rocky Mountaineer train trip. We were to leave NZ 8th May 2020, retr … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
My parents Isaac Adelowo (Dad) and Abigail Adelowo (Mum)
Hello My name is***** my parents Isaac Adelowo (Dad) and Abigail Adelowo (Mum) came to New Zealand last year on a Parent/Grandparents Visitors Visa. … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
Travel. Online. Travel agent. The quick version is: I think
The quick version is: I think either the agency or the airline is fudging the details to avoid giving me a refund or talking about ways to make a credit agreement more usable. In July, my daughter's flight out of Mexico to the UK was cancelled and I know the airline policy at the time should have enabled me to use credit to re-route - there was one flight being sold by that airline at the time that would have worked (not to mention other affiliated flights). At the time, the airline told me that they agreed I could re-route and that they had forwarded authorisation but the agency told me on the phone that they had received nothing and could not buy a new ticket without it. I am being told now by the agency that the airline said there were no alternative flights and this is why a new ticket could not be issued against that credit. However, I have looked up flights for July when this happened and what I see confirms what I was seeing online at the time - that there was one night flight each day from Mexico to Paris with that airline. This route is the same that I then used to get her home with a new ticket that I bought with borrowed funds. I feel like there was a breakdown in communication and in systems at a difficult time and would be open to a non-refund solution of extending the credit deadline or transferring it to another family member. Should I drop it or is there a way forward? I guess the biggest problem is that it is all overseas companies (I am in Nz). The ticket agent is in the US and the Airline is Aeromexico. I would appreciate any advice you can offer.… read more
Attorney-Kayla
Attorney-Kayla
Attorney at Law
Juris Doctorate & LL.M.
84 satisfied customers
Is it possible to sue a company? I bought 4 tickets from
Is it possible to sue a company? I bought 4 tickets from JetAbroad (ticket provider). The company is ThaiAirways. My flight has been cancelled (not due to COVID-19). I have an e-mail from ThaiAirways.… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
My mum and her friend entered NZ on 15th March on a visitor
Hi, my mum and her friend entered NZ on 15th March on a visitor visa approved for 5 months. Their flight back and tickets purchased were for 9th August. However, due to Covid19, their airline cancelle… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
We are student in Auckland but we got some problems now, we
We are student in Auckland but we got some problems now, we rent an apartment on 16 March, and the landlord let us pay 1800 which include one week rent and bond amount, we don't have contract until no… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
In February I had flights cancelled due to the spike of
In February I had flights cancelled due to the spike of covid 19 in S.Korea, which was one of our multiple destination. I was offered to choose alternative destinations or to get a full refund for the… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
I just wonder if you can help my cousin, now stuck in New
hi there, I just wonder if you can help my cousin, now stuck in New Zealand, his flight has been cancelled on the 12/March/2020, and rebooked for thursday the 26th/March/2020. now he got told by email… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
Hrey. New zealand. Nothing. Personal guarantee debt of
hrey JA: What state is this in? It matters because laws vary by location. Customer: new zealand JA: What steps have been taken so far? Customer: nothing JA: Anything else you want the Lawyer to know b… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
How to best handle a claim for cruise refund from Norwegian
How to best handle a claim for cruise refund from Norwegian Cruise Line in Miami, as told to leave the ship by their doctors during cruise caused by medical accident, and they only offer US$2k against… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
I am having some issues with the travel agent who has booked
Hi , I am having some issues with the travel agent who has booked my families upcoming holiday next week ,we just bought the flight tickets from the agent and not the tour package as it was over our b… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
How come your add says no answer no charge but you still
How come your add says no answer no charge but you still charge even though you fail to give answers - then you continually send junk emails advertising your non existent service? Can you please tell … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
We were in the process of selling our motel lease to a man
We were in the process of selling our motel lease to a man from Shanghai, now the landlord has opposed the sale on the grounds that the buyer has not got NZ residency, which he can not get till he has… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
Hi, Seeking some advice please on an issue with applying
Hi, Seeking some advice please on an issue with applying for a Swiss residence permit. My partner and I (both with NZ passports) arrived in Switzerland on Jan 11. He has an engineering Phd and we came… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers
I am going to America in May for 5 weeks but am worried about
I am going to America in May for 5 weeks but am worried about leaving NZ and entering USA ok because I have a court hearing in process. I am defending a speeding ticket I got last November because I a… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
31,511 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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