Can you please tell me has the singapore government issued ahi can you please tell me has the singapore government issued a new requirement for nigerians transiting through singapore to fiji on a valid full service airlines qatar and fijiairways booked on one … read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
I am in a group of six planning to cycle the alps to seaI am in a group of six planning to cycle the alps to sea 6day ride.. today I advised the cycle company that I needed to withdraw on medical advice because my partner has a significant heart disease an… read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
Queensland Government lock me & my wife from returning toQueensland Government lock me & my wife from returning to Brisbane 19 Aug 2021, the day we travel to Auckland to fly Brisbane / Gladstone,how do we go about try to get home … read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
We are a married couple, US citizens who have current 4 yearWe are a married couple, US citizens who have current 4 year visas to New Zealand, a home in NZ where we have lived under the requirements of our visas, less than 6 months per year. We stayed in our U… read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
We booked a trip to Canada, via a travel agent & paying viaWe booked a trip to Canada, via a travel agent & paying via bank transfer, not credit card. flying Air New Zealand & a Rocky Mountaineer train trip. We were to leave NZ 8th May 2020, retr … read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
Travel. Online. Travel agent. The quick version is: I thinkThe quick version is: I think either the agency or the airline is fudging the details to avoid giving me a refund or talking about ways to make a credit agreement more usable. In July, my daughter's flight out of Mexico to the UK was cancelled and I know the airline policy at the time should have enabled me to use credit to re-route - there was one flight being sold by that airline at the time that would have worked (not to mention other affiliated flights). At the time, the airline told me that they agreed I could re-route and that they had forwarded authorisation but the agency told me on the phone that they had received nothing and could not buy a new ticket without it. I am being told now by the agency that the airline said there were no alternative flights and this is why a new ticket could not be issued against that credit. However, I have looked up flights for July when this happened and what I see confirms what I was seeing online at the time - that there was one night flight each day from Mexico to Paris with that airline. This route is the same that I then used to get her home with a new ticket that I bought with borrowed funds. I feel like there was a breakdown in communication and in systems at a difficult time and would be open to a non-refund solution of extending the credit deadline or transferring it to another family member. Should I drop it or is there a way forward? I guess the biggest problem is that it is all overseas companies (I am in Nz). The ticket agent is in the US and the Airline is Aeromexico. I would appreciate any advice you can offer.… read more
Attorney-Kayla
Attorney at Law
Juris Doctorate & LL.M.
84 satisfied customers
Like purchasing a product at a business we have the choiceLike purchasing a product at a business we have the choice to buy expensive or cheap depending on of course our different tastes or needs. With cost being a factor and the person paying, are our right… read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
Johanna) and I am resided in New Zealand. I have paid andHi, My name is Haneka(Johanna) and I am resided in New Zealand. I have paid and booked a river cruise with a travel agent Two's a Crowd. The tour is cancelled and apparently my full deposit of $4500 i… read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
My mum and her friend entered NZ on 15th March on a visitorHi, my mum and her friend entered NZ on 15th March on a visitor visa approved for 5 months. Their flight back and tickets purchased were for 9th August. However, due to Covid19, their airline cancelle… read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
In this global crisis- I have probably a unique questionIn this global crisis- I have probably a unique question around possible reckless endangerment by a UK recruiter and a Hospital in Shanghai that flew me to Shanghai from NZ for interviews of what poss… read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
I just wonder if you can help my cousin, now stuck in Newhi there, I just wonder if you can help my cousin, now stuck in New Zealand, his flight has been cancelled on the 12/March/2020, and rebooked for thursday the 26th/March/2020. now he got told by email… read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
I am making an enquiry about the refunding of an domesticI am making an enquiry about the refunding of an domestic air fare . I was travelling to Israel via a group tour when the coronavirus emerged. We were booked on Cathay Pacific via Hong Kong, who in turn cancelled the booked flights. I had made an return online booking with Air NZ to fly from Wellington to Auckland, for myself and a friend.,after which we decided not to go.I rang the airline requesting a refund or a credit, explaining to them the situation and after much to-ing and fro-ing I was informed the request was declined. I asked if I could obtain a credit could I use it to to fly to OZ but it was stated that because I had brought a domestc flight this was not applicable to transfer to an international credit, but that I could use … read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
July last year paid for life time trip, leave 13th MarchJuly last year paid for life time trip, leave 13th March ,return 16th April the last part of the trip is Shanghai which we are trying to get out of ,we have topay … read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
I'm not sure really who to help for help. So sorry if I'm inHi. I'm not sure really who to help for help. So sorry if I'm in the wrong place. My son went on a united airlines flight to San Francisco on Thursday with a connecting flight to Newark and then finally onto Quebec in Canada. He didn't realize he needed a visa for USA as it was just connecting flights before arriving in Canada. He has a visa for Canada only. United airlines did not pick this up at check in at auckland Airport and he boarded the plane and arrived in San Francisco. There they said he had to gave a visa and the airline should not have let him on the plane. He was detained fro 27 hours with no phone or buggage and was not able to contact any of us who were wortied sick where was. He has got deported on his visa and never allowed back to USA. All this for a naive and stupid mistake that he made. United airlines should never have let him on the plane at auckland airport. Now he will always have this on his passport and may have trouble entering other countries. Is there anyway can be revoked and an official explanation be given from united airlines for their part of letting him board so this won't affect him for life. He was going to Canada for the first time to visit his girlfriend in Quebec Canada. Thanks for any advice you can give me. … read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
I'm a resident of Alaska and purchased tickets for myGood Afternoon,I'm a resident of Alaska and purchased tickets for my husband and myself from Honolulu/Hawaii to Auckland on www.airnewzealand.com. Air New Zealand recently informed me that they cancel… read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
My husband is an American and I am a Chinese. We were in aHi My husband is an American and I am a Chinese. We were in a Chinese tour group. The tour guide was giving misleading information and had a fight with us. We left the group demanded a refund. The tou… read more
Chris The Lawyer
Lawyer
Master's Degree
32,271 satisfied customers
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