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Chris The Lawyer
Chris The Lawyer, Lawyer
Category: New Zealand Law
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Experience:  38 years qualified as a lawyer; LLB, MMgt and FAMINZ.
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Is It legal for a telephone sales organisation to tape ones

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Is It legal for a telephone sales organisation to tape ones conversation without advising one that is what they are doing

christhelawyer :

Hi Welcome to JustAnswer. My first response will follow shortly. Please feel free to follow up if anything is not clear

christhelawyer :

It is not illegal but if they want to refer to the telephone conversation in court or in some similar type of proceeding, you can raise the issue of fairness in making the recording, and sometimes the evidence of the call cannot be used or referred to if this was unfair. However the Privacy Commissioner does recommend to telesales organisations that they record such calls.

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