New Zealand Law
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Hi Chris, looking for some advise please. We have recently asked a jeweler to re-make a ring for which they have taken the original ring and a $3000 deposit. We were ment to be shown the ring half way through the job to ensure we were happy with the way it was progressing. Unfortunately this was not the case as it has now been finished but not to the design or standard we would have expected. Can you advise the best course of action as we have lost total faith and want our money back and preferably the diamonds out of the original ring as well.
What would be the best course of action if they refuse to refund and return the diamonds, bearing in mind that we would have also lost the gold