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We recently bought a king-sized mattress from Harvey Norman.
We recently bought a king-sized mattress from Harvey Norman. After a couple of months it became very uncomfortable. The sized sagged and it rose in the middle. We complained to the store we bought it … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
Gear,bought two recliner chairs on April 28th, my wife is
Hi my name is ***** ***** two recliner chairs on April 28th, my wife is waiting for knee surgery,chairs weren't suitable canceled with in 24hrs they are telling me I can't get my money back until they… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
I purchased a Panasonic 55inch smart tv from Noel Leeming
I purchased a Panasonic 55inch smart tv from Noel Leeming September 2017 over the last couple of months it has developed blue blotches on the screen. Wnet back to the retailer and they said it sounds … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
Return of a dress to a retailer the following day with all
Return of a dress to a retailer the following day with all tags an labels still on. Didn't try dress on in Shop yesterday. Went home and tried it on didn't like how it fitted and returned it midday today. Told that … read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
32,048 satisfied customers
I have a tv which I purchased through Layaway Depot. I
I have a tv which I purchased through Layaway Depot . I received this tv in May 2019 and during lockdown the screen stopped working and according to the repair man is unfixable due to unavailability o… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
What, if any, regulatory or registration requirements are
What, if any, regulatory or registration requirements are there for a U.S. wholesaler of travel packages selling to NZ residents through a registered AUS or NZ travel agency? The actual travel will be… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
On 2/4/2017 I bought a pair of Nike Training/Casual shoes
On 2/4/2017 I bought a pair of Nike Training/Casual shoes for my 8 year old son from Platypus Shoes, on Manners Street, Wellington. After 8 weeks of Casual Wear at school, the right side of the toe bo… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
I bought two IMG recliner chairs from Harvey Norman
I bought two IMG recliner chairs from Harvey Norman @$2000.00 each and have a 2 year warranty on them. In less than 12 months one chair produced an area of about 80mm square in which the leather surfa… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
When a client accepts a quotation and the tradesman does the
Hi When a client accepts a quotation and the tradesman does the job for less hours, can the client ask for a refund for the hours not worked?… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
Purchased a inbuilt gas fireplace 2009, working on batts
Purchased a inbuilt gas fireplace 2009, working on batts ,fire died end of the year,changed batts next day O.K. 2010 wife diagnosed with cancer, concentrating more on health than fire but fire still d… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
Hi There We bought a lounge suite with a chaise from a furniture
Hi There We bought a lounge suite with a chaise from a furniture shop, the owner told us it will be Grade 15 leather and it will be made in Malasia. After two months wait we finally got the suite deli… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
I bought a lounge suite 4 years ago, cost was $5560 though
I bought a lounge suite 4 years ago, cost was $5560 though I got it at a reduced price of $4690 on sale. Although I have cleaned it only using the product the vendor supplied, the colour is coming off… read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
32,048 satisfied customers
In 2009 we purchased a camcorder from a reputable retailer
In 2009 we purchased a camcorder from a reputable retailer at a cost of $1,999.00. We could never get it to work properly and thought it was just our inexperience with electronic gadgetry. In December… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
Purchased a lounge 2.5seater in july 2012.sent it back to manafacture
Purchased a lounge 2.5seater in july 2012.sent it back to manafacture as seating not right. Lounge returned,and now looks worse than the original complaint. The retailer i purchased from changed hands… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
Consumer Guarantees ACt - I purchased a carpet and it now has
Consumer Guarantees ACt - I purchased a carpet and it now has reverse pile issues - which mean it looks water stained and very bad. The retailer and manufacturer say - touch as this is beyond their co… read more
Chris The Lawyer
Chris The Lawyer
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Master's Degree
32,048 satisfied customers
Hi I have followed up your suggestion to check out Consumer
Hi I have followed up your suggestion to check out Consumer Act Guarantee and have included it in my guarantee and warranty policy. I am a producer, contracting a reputable manufacturer to build a pro… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
Due to changes in the Clean Air regulations for ChCh city we
Due to changes in the Clean Air regulations for ChCh city we recently replaced our wood burner with a new free-standing wetback model. All purchasing, installation and inspections were carried out pro… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers
Hi Tina Well in brief, I bought a leather sofa for the sole
Hi Tina Well in brief, I bought a leather sofa for the sole use of our family in the family room. after 1 year the sofa is looking pretty sad. the leather is severly scratched. We paid $13,000 for thi… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,048 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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