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I purchased a new caravan August 28th this year and the
Hi, I purchased a new caravan August 28th this year and the front acrylic window cracked on 2/11/22. I emailed our dealer who said this is a insurance claim, I respond saying no warranty. I contacted … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I bought a new gas stove that has a gas oven and gas hobs.
I bought a new gas stove that has a gas oven and gas hobs. The day it arrived it was installed by a registered gasand electrical fitter. That evening it did not work. The next day when I tested it the… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I bought a car from Auckland a couple weeks back and its
I bought a car from Auckland a couple weeks back and its broke down, now the dealer is denying to pay the invoice for getting it fixed and wouldn't acknowledge that the car is faulty. What should I do… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I sold a second hand horse float 3 years ago and offered a
Hi. I sold a second hand horse float 3 years ago and offered a 12 month warranty. It became apparent after several weeks that the lady was unhappy about minor issues that we corrected at our cost. We … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
We have a dispute with Holden NZ re a 4 year old car that
Hi we have a dispute with Holden NZ re a 4 year old car that had a manufacturing fault, as diagnosed by MIdas NZ, Holden advised the car was out or its warranty and would cost between 4-5K, although t… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I have a laptop computer, less than a year old that I use
I have a laptop computer, less than a year old that I use every day for work. It is at the repair centre for the second time. First time was 2 1/2 weeks where they performed "recovery system only". Th… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I bought a 2007Kia Sorento from a dealer in Auckland in
I bought a 2007Kia Sorento from a dealer in Auckland in February this year. Right from the start, we had issues with it. Cutting a long story short, it broke down on us one weekend and had to be towed… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I bought a new washing machine, the servicemen installed it,
I bought a new washing machine, the servicemen installed it, had a hard time (15 minutes approx) to get it started; first it wouldn't fill, then it wouldn't drain, but finally they got the water to dr… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
Does a Warranty for one year mean your purchase is covered
Does a Warranty for one year mean your purchase is covered for normal failure requiring repair… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I brought a motor from a guy spent some money on it i.e cam
I brought a motor from a guy spent some money on it i.e cam belts water pump e.c.t I got certified mta mechanics to install the motor they got it all done then they tell me that the motor has a blown … read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I purchased a Liebherr side by side fridge and freezer/wine
I purchased a Liebherr side by side fridge and freezer/wine chiller unit in july 2007. The freezer/wine chiller recently stopped working due to a gas leak and the service people have told me it cannot… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
Do we have a similar law in New Zealand to the USAs Magnuson-Moss
Do we have a similar law in New Zealand to the USA's Magnuson-Moss Warranty Act? I import American car additives and product, they all say they won't void new car warranty, based on the Magnuson- Moss… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I BROUGHT A $19,000.00 RIDE ON LAWN MOWER APPROX 2 YEARS AGO
I BROUGHT A $19,000.00 RIDE ON LAWN MOWER APPROX 2 YEARS AGO I HAVE HAD A LOT OF PROBLEMS 2MONTHS AGO THE MOTOR BLEW UP I WERE TOLD THE MANUFACTURE WOULD NOT REPLACE THE MOTOR BUT THE DEALER WOULD CHA… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
Hi, I purchased a fridge freezer in 2009 valued at $850.In
Hi, I purchased a fridge freezer in 2009 valued at $850.In September 2012 the fridge kept freezing up and I couldn't use it. I rang Fisher & Paykel and was told it was no longer under warranty, so I g… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
had balcony decking replaced 2010 earthquake some damage bubbling
had balcony decking replaced 2010 earthquake some damage bubbling of membrane where plywood joins EQC won't cover eveven though there is some earthquake damage. company who manufacture membrane have s… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
Hi there My query is around the consumer guarantees act.
Hi there My query is around the consumer guarantees act. I bought a very expensive Italian dining table 4.5 years ago. The table has an extending mechanism that has totally broken down and makes the t… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I have an expensive camera which has failed after three and
I have an expensive camera which has failed after three and a half years. It needs a new motherboard which will cost me $933. The camera is a Sony A900 which cost me over $8000. I dont have the warran… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers
I have purchased a motherboard (main circuit board in a computer)
I have purchased a motherboard (main circuit board in a computer) on line. It arrived and the packaging was all in good condition. Having built up the computer (I have built many computers over the ye… read more
Chris The Lawyer
Chris The Lawyer
Lawyer
Master's Degree
32,034 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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