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Dr. Mark
Dr. Mark, Neurologist (MD)
Category: Neurology
Satisfied Customers: 1985
Experience:  Neurosurgeon - Brain, spine, and peripheral nerve surgery
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I got some imagine done. on my neck/back. Can anyone that

Customer Question

I got some imagine done. on my neck/back. Can anyone that understands how to read scans, please take a look.
Submitted: 1 year ago.
Category: Neurology
Expert:  Dr. Frank replied 1 year ago.
Hello. Welcome to JA. If you upload your MRI to a website like Dropbox, then provide a link, for an additional fee I can review your scan and call you. If you have a question about an image slice on the scan, just I.upload a jpeg file and ask the question, I can then review the image and reply. Dr Frank
Customer: replied 1 year ago.

Ok, send me the price, additional fee. I don't see it.

Expert:  Dr. Frank replied 1 year ago.
I attached the phone call option as the additional Q and A price is the same but the software to display isn't available
Customer: replied 1 year ago.

I'm stuck. I don't see. I'm ready to pay additional, but I don't see a place to do it.

Expert:  Dr. Frank replied 1 year ago.
Can you upload the MRIs first to Dropbox? Make sure first. You should see a box to accept the phone offer. Click on that or if you can't find it contact customer service by the link at the bottom of the page.
Customer: replied 1 year ago.

Here you go.

What will this extra help consist of?

Will you be reading the whole MRI and send me what you see all the way...?

Expert:  Dr. Rick, MD replied 1 year ago.

Hi. My name is***** and I am online and available to help you today. Thank you for your patience.

Question and answer is just one of the services I offer. I can also provide you with premium services, such as live telephone or skype consultation, at a small additional cost. Let me know if you are interested.

I see that your expert has opted out.

Why was this MRI done?

Do you have the official reading from the radiologist?

How old are you?


How long ago was this scan done?

Do you have any other medical problems or take any medications?

This is not an answer, but an Information Request. I need this information to answer your question. Please reply, so I can answer your question. I look forward to helping you.

Expert:  Dr. Rick, MD replied 1 year ago.

I look forward to assisting you.

Customer: replied 1 year ago.

I didnt know why the other doctor opted out. I was asking what his extra services was going to be for. I wanted to see if he can read the mri. I havent got the radiologist report yet, but I never trust just one radiologist.

Expert:  Dr. Rick, MD replied 1 year ago.

How did you get the entire scan on disk without a report?

Also, please see my requests for further data above.