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I used icy hot on my neck and went to take a shower and now…

Customer Question
I used icy hot on...
I used icy hot on my neck and went to take a shower and now it looks like this and is burning. What do I do?
Submitted: 2 years ago.Category: Neurology
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Customer reply replied 2 years ago
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Answered in 3 minutes by:
2/25/2016
Neurologist: Dr. Frank, Board Certified Physician replied 2 years ago
Dr. Frank
Dr. Frank, Board Certified Physician
Category: Neurology
Satisfied Customers: 9,000
Experience: Board certified general Adult Neurologist, with experience in experimental neuroimaging and neurodiagnostics.
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Use some soap in the shower again. If that doesn't help, you need some isopropyl alcohol and a cotton wipe to remove residual solvent which is effecting your skin. If your skin is red, you may have an allergic reaction and should not use it again. I hope that helps. Dr Frank

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Customer reply replied 2 years ago
I've used the same icy hot before in the same area and never had a reaction. It is physically burning after taking a hot shower. Is it possibly a reaction from heat? Some type of burn? Can you look at the photo? Thanks.
Neurologist: Dr. Frank, Board Certified Physician replied 2 years ago

Yes the hot shower let the icy hot penetrate in an area that is very sensitive. That is called an arthrus reaction for the chemical irritation in a vulnerable area. Put a cold compress on the area after getting as much off as you can. If this persists you need a medrol dose pack to reduce the histamine response, or if you have any antihistamine at home like Claritin or benedryl lotion use that. Dr Frank

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Neurologist: Dr. Frank, Board Certified Physician replied 2 years ago

I hope I was able to help. Please remember to rate my service by clicking on the rating stars as that is how I am compensated for my work. Thanks. Dr Frank

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