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linda_us, Master's Degree
Category: Multiple Problems
Satisfied Customers: 1402
Experience:  A tutor for Business, Finance, Accounts and other related topics.
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1. The two types of data requirements required in accounts

Customer Question

1. The two types of data requirements required in accounts receivable bookkeeping are _______ and _______ information.
A. legal; practice B. patient; practice C. practice; dentist D. patient; legal
2. The management, verification, and prompt payment of a dental office's expenses for supplies, payroll, rent, and similar costs is called
A. computerized information.
B. accounts receivable bookkeeping. C. file management.
D. accounts payable bookkeeping.
3. What is the most effective inventory system for a small dental office
A. A combination of manual and computer systems
B. A well-organized manual system
C. A pegboard
D. A computerized system
4. What should a patient's chart include?
A. Business correspondence concerning the patient's financial standing B. The outstanding balance due on the patient's account
C. The medical and dental history of the patient
D. A patient registration form
5. Medicaid is a program governed by the
A. U.S. government.
B. National Consumer's Board.
C. American Dental Association.
D. insurance carriers.
6. When contacting patients to set up appointments, how should you talk to them? A. In a very strict, businesslike tone
B. In an enthusiastic and cheerful tone
C. In a condescending tone as you point out all the patient's dental problems.
D. In hurried manner so you can get on to making other calls
7. A filing system must be organized and maintained so that records are A. adequately protected and easy to retrieve.
B. easily accessible by patients.
C. retrievable by full-time help only.
D. accessible by a special password *****
8. Other than a collection agency, how else could you attempt to collect small overdue accounts? A. Placing a lien on the indebted patient's properties
B. Suing the indebted patient for negligence
C. Taking your case to Small Claims Court
D. Contacting the police
9. A payment code file by letter is the organization of codes that's used in a A. pegboard system.
B. computerized system.
C. credit card system.
D. fully automated system.
10. When ordering supplies, what guideline should be followed? A. Backorder all supplies.
B. Never give a purchase order number to a supplier.
C. Telephone in your orders when you use the last of your supply.
D. Be prepared with specific quantities and details when ordering.
11. Planning ahead, keeping it simple, checking your spelling, and style selection are the steps involved in A. planning an office party.
B. writing better letters.
C. sending greeting cards.
D. entering data on the computer.
12. The most widely used manual bookkeeping system for dental practices is the
A. posting system.
B. pegboard.
C. computer.
D. audit trail.
13. One way to delete an appointment is to A. click Save As on your toolbar.
B. select a patient and then click Erase.
C. select the patient's appointment and then click on the Delete icon. D. click the New File icon on your toolbar.
14. When creating a view, you would name the view in the _______ field. A. Operatories
B. Provider
C. Description
D. Title
15. To view a timecard, you select an employee and A. choose Timecard in the menu bar.
B. click the Open Timecard button.
C. click the View Timecard option.
D. choose View in the menu bar.
16. To make a medical note, you would enter it in the _______ area. A. View Account
B. Med Urgent
C. Treatment Plan
D. Add Note
17. Before you can create a claim, a/an _______ must be selected. A. folder
B. procedure
D. payment
18. CAL calculates
A. depth + mobility.
B. bleeding + tooth number. C. probing + gingival margin. D. plaque + calculus.
19. The four sections of the Perio Chart are
A. plaque, calculus, bleeding, and suppuration.
B. color, plaque, gingivitis, and decay.
C. decay, plaque, bleeding, and disease.
D. plaque, gingivitis, bleeding, and suppuration.
Submitted: 1 year ago.
Category: Multiple Problems
Customer: replied 1 year ago.
20. The Manage module allows you to A. manage payments.
B. manage individual charts. C. create a patient's account. D. clock in/out.
21. How do you begin to edit a payment?
A. Open the Account module and click Procedure. B. Open the Account module and select a patient.
C. Open the Treat Plan module and click Procedure. D. Open the Treat Plan module and select a patient.
22. Before sending claims to ClaimConnect, you must A. print a copy.
B. save the claim to the database.
C. connect to the Internet.
D. register the account.
23. To create a task, you must open the A. Patient screen.
B. Employee screen.
C. Manage module.
D. Treatment module.
24. For an insurance plan to show an e-claim, the status must be set to A. Waiting to Process.
B. Waiting to Send.
C. Primary.
D. Send.
25. Which of the following options will not open with the Procedure Codes Report view?
A. Print
B. Export
C. Preview
D. Query
Customer: replied 1 year ago.
I'm really sorry about this but 13- 25 are the wrong questions. ill send the right ones next.
Customer: replied 1 year ago.
13. In a divided payment plan, the total fee for the planned treatment is paid in A. variable installments.
B. four or five installments.
C. one month.
D. two or three installments.
14. Which one of the following groups of three names is in alphabetical order?
A. David John Sanderson, Jr. David John Sanderson, Sr. Becky Anne St. John
B. Becky Anne St. John David John Sanderson, Jr. David John Sanderson, Sr.
C. Becky Anne St. John David John Sanderson, Sr. John Sanderson, Jr.
D. David John Sanderson, Sr. David John Sanderson, Jr. Becky Anne St. John
15. When a dental patient enters the office, what should a dental assistant do? A. Address him or her promptly and pleasantly.
B. Make him or her wait until there are at least four or five other patients in the waiting room. C. Call the patient by his or her first name.
D. Sit down with the patient and catch up on the events of his or her life.
16. What is the combination recall system also known as? A. The List-By-Month Recall System
B. The Recall Tracking System
C. The Complete Recall System
D. The Advanced Recall System
17. When should the process of notifying recall patients by telephone begin? A. End of the month
B. Middle of the month
C. No special time of the month
D. Beginning of the month
18. Charge slips are also known as
A. encounter forms.
B. receipts.
C. monthly statements.
D. posting records.
19. When is the best time for a financial arrangement to be made? A. At the second appointment
B. Before any treatment is given
C. At the time of prophy
D. After the first examination
20. You must send a monthly statement to a patient. According to the U.S. Postal Service guidelines, which lines should you use to address the envelope? (Remember to use the correct order.)
A. Date line; address line; and city and state lines with area code B. Address line; city, state, and zip code lines; and attention line C. Attention line; and city, state, and zip code lines
D. Attention line; address line; and city, state, and zip code lines
21. Which one of the following statements about the symbols used to record clinical data on a charting diagram is true?
A. They're based on dental licensing guidelines.
B. They vary from state to state.
C. They can be based on the dentist's personal preference. D. They're regulated by federal guidelines.
22. Where should a metal file signal be placed on a card when a supply must be ordered? A. Bottom left corner
B. Upper left corner
C. Upper right corner
D. Bottom right corner
23. Who owns the information contained within the patient's dental records? A. The dentist
B. The government
C. The patient
D. The insurance company
24. The final decision to turn cases over to a collection agency is made by the A. accounts receivable manager.
B. dentist.
C. insurance clerk.
D. office manager.
25. An insurance company that agrees to pay benefits claimed under a dental plan is called a
A. caregiver.
B. copayer.
C. settler.
D. carrier.
26. The inventory control card, file box, metal file signals, and red flag reorder tags are all parts of which system?
A. Folder inventory system
B. Chronological filing system
C. Depreciated equipment inventory system D. Card-file inventory system
27. Which one of the following statements about consumable supplies is true? A. They're used over a long period of time.
B. They're depreciated over time.
C. They're used up fairly quickly.
D. They're in high demand by dental offices everywhere.
28. You just completed a recall tracking card for a new patient, ***** *****. The month of recall is October. How should you file this card?
A. Alphabetically under "Jackson" B. Alphabetically under "Maria"
C. Chronologically under "October" D. Chronologically under "February"
29. Which one of the following examples is a disadvantage of using the advance appointment system? A. It creates a definite appointment.
B. The patient is committed to return for the next visit.
C. Appointments are frequently broken, cancelled, or changed.
D. It fills up your calendar months in advance and doesn't leave room for any emergency patients.
30. A code that's used to describe a dental procedure is A. EOB.
C. CDT-1.
31. The last patient treated by your employer, Dr. Santiago, just gave you $25 in partial payment for her prophylaxis and examination bill of $45. What should you give her before she leaves?
A. Only a walk-out statement for $20
B. Only a receipt for $25
C. A receipt for $25, a walk-out statement for $20, and a reply envelope
D. A receipt for $25, a walk-out statement for $45, and a reply envelope
32. The time span between appointments is determined by the
A. patient.
B. laws of the state.
C. dentist.
D. American Dental Association.
33. What is the means by which bookkeeping entries are made accurately and honestly? A. Audit trails
B. Credit card slips
C. Ledger cards
D. Discounts
Customer: replied 1 year ago.
34. Which one of the following charge codes are used to simplify posting transaction data in the bookkeeping system?
A. Charge, fee, and payment
B. Overdue, payment, and adjustment C. Adjustment, overdue, and fee
D. Charge, payment, and adjustment
35. When is usually the best time of day for scheduling very young children? A. Before lunch
B. The middle of the day
C. In the early evening
D. Early in the morning
36. Periodically reminding patients that it's time to return to the dentist for a checkup or for follow-up care is called
A. telephoning. B. greeting.
C. recall.
D. notification.
37. What should you do if you make a mistake while entering a service rendered? A. Legibly write over the error.
B. Erase the error.
C. Draw a line through the error.
D. Blacken the entry completely.
38. How many parts does an accounts receivable bookkeeping system have?
A. 5
B. 3
C. 2
D. 10
39. In which situation is it advised to use a federal Truth in Lending form?
A. When there's extensive treatment involved
B. When the payment is made by credit card
C. When there's a finance charge and/or four or more payments D. When there's no finance charge
40. What is the correct procedure for transferring a patient's record? A. Send only the original radiographs.
B. Refuse to send the records even if ordered by the courts to do so.
C. Send a photocopy of the chart.
D. Refuse to transfer the records if a balance is owed.
41. A patient's registration form includes the patient's A. sex, date of birth, and relationship to the insured.
B. health history.
C. list of treatments rendered.
D. names of all previous dentists.
42. The reorder point is based on what factors? A. Rate of use, lead time, and margin of safety
B. The types of inventory storage you have
C. The type of supplier you must contact for inventory D. The dentist's preference
43. Where should the daily appointment schedule be posted? A. On the dental office door
B. In the waiting room
C. On the receptionist's desk for patients to see
D. In the dentist's private office
44. When reconciling a bank statement, what should you verify? A. Debits, deposits, and cancelled checks
B. The date of each cancelled check
C. The identity of the person who signed all the checks
D. Only the outstanding checks
45. A jagged line across a tooth surface indicates that the tooth A. is impacted.
B. is fractured.
C. has an area of decay.
D. must be extracted.
46. Which one of the following communication skills is the most useful skill for a dental assistant to have?
A. Keeping the patient quiet until he or she is treated B. Getting the patient's mind off the appointment
C. Diagnosing the problem
D. Concentrating on listening
47. The recording and management of all patient account transactions within a dental office is called A. patient filing.
B. accounts payable bookkeeping.
C. accounts receivable bookkeeping.
D. financial bookkeeping.
48. When should the patient's chart and radiographs be obtained from the file? A. Before the patient's visit
B. As soon as the patient enters the office
C. During the patient's appointment time
D. After the patient leaves the office
49. The two major groups of records found in a dental office are _______ records and _______ records. A. tax; patient
B. business; patient
C. business; actuary
D. actuary; tax
50. Sending greetings such as birthday and sympathy cards to patients lets the patients know that
A. the doctor cares about them.
B. they're due for a checkup.
C. the doctor is using the card to obtain future business.
D. the doctor's secretary cares about them.
Expert:  F. Naz replied 1 year ago.

What is your deadline, thanks.

Customer: replied 1 year ago.
friday please.
Expert:  F. Naz replied 1 year ago.

Are these your practice questions or exam questions?

Customer: replied 1 year ago.
Practice ,so there really isn't a due date.
Expert:  F. Naz replied 1 year ago.

But up you said you need them by friday?

Customer: replied 1 year ago.
I would just like it done by Friday.
Expert:  F. Naz replied 1 year ago.

I would like to know that most of your question are based on information not calculation so how these practice question answers will help you in your exam, please let me know as it will help me to understand, thanks.

Customer: replied 1 year ago.
They are based on information from my study guild.
Expert:  F. Naz replied 1 year ago.


I understand that but normally students wants to solve their practice question which contains calculations and formula so by the help of that they can solve other questions, I am quite surprise that your questions are theoretical based and you still need them and paying for that?

Customer: replied 1 year ago.
I still need them.
Expert:  F. Naz replied 1 year ago.

I am little bit confuse about your need for such kind of work that how you will gonna use the answers of these , can you please clear my confusion? it will be quite helpful for me to answer, thanks.

Customer: replied 1 year ago.
It's just a study guild but it's still a grade. But I still need to look over it.
Expert:  F. Naz replied 1 year ago.

Still a grade means? can u elaborate this?

Customer: replied 1 year ago.
It's like a make up grade.
Expert:  F. Naz replied 1 year ago.

What do you mean by make up grade?

Customer: replied 1 year ago.
If the study guild is done it'll add extra points to my grade
Expert:  F. Naz replied 1 year ago.

That's What I wanted to know exactly, that you will benefit from my efforts which I am not supposed to do, I cannot answer these question, thanks.

Customer: replied 1 year ago.
Thanks for wasting my time.
Expert:  F. Naz replied 1 year ago.

If you would have stated the correct reason in start, my time would have been saved, thanks.

Customer: replied 1 year ago.
Just close out the question please.

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