Motorcycle

Motorcycle questions? Ask a mechanic.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

New battery and starter relay, the starter does nothing, it…

New battery and starter...

New battery and starter relay, the starter does nothing

Mechanic's Assistant: How many miles are on the car? Has the car been starting normally?

It a 1991 h-d sportster and only 12000 miles

Mechanic's Assistant: What is the model of your '91 motorcycle?

Xl1200

Mechanic's Assistant: Are you fixing your bike yourself? What have you tried so far?

Yes , I put a new battery in it and it started ,but cut off within a minute and starter would not turn or make any niose

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I put a new starter relay in it and checked the breaker

Show More
Show Less
Ask Your Own Motorcycle Question
Answered in 24 minutes by:
10/21/2017
Steve
Steve, Motorcycle Mechanic
Category: Motorcycle
Satisfied Customers: 7,203
Experience: 30+ yrs. experience, MMI, HD technician, HD early, engine rebuild/performance, bike builder, kit bike program manager, CCI 2001-2004
Verified

I need more information to diagnose your problem.

measure the battery terminal voltage under the following conditions:

- ignition OFF.

- ignition ON.

- with the start button depressed.

your answers will provide information on the functioning of your electrical and starter systems.

tell me everything you can,

Steve

Ask Your Own Motorcycle Question
Customer reply replied 8 months ago
the battery, reads 12.63 volts. With ignition on, the battery reads 12.28 volts. With ignition on, and starter button depressed it drops to 11.41 volts, then the relay clicks and it goes back to 12.26. Lights dim when ignition button is depressed.

on the starter, you will see a green wire and a battery battery cable connected.

short the terminal with the green wire to the terminal with the battery cable.

- I have found it best to connect one end of the jumper wire to a female spade connector and connect it to the green wire terminal, then jut touch the other end to the post where the battery cable connects at the starter.

be prepared, there will likely be sparks. this is normal. and the starter should crank the engine.

let me know what happens.

Steve

Ask Your Own Motorcycle Question
Customer reply replied 8 months ago
did green wire to starter post. did it with ignition on and off . the results was nothing happen

that will do nothing and is not what I told you to do.

please re-read the post above and let me know what you find.

Steve

Ask Your Own Motorcycle Question
Customer reply replied 8 months ago
I guess I did it correctly this time, the starter turn over

remove the green wire.

check the voltage from the end of the green wire when the start button is pressed, with the key on.

let me know what you find.

Steve

Ask Your Own Motorcycle Question
Customer reply replied 8 months ago
not sure I am doing this correct. it went to 2.8 to the .OL this was red on green wire and black grounded to bike

you are not getting power through your stater relay.

your start relay socket has 4 wires.

- one black is ground, the other black is from the start button. if the relay makes an audible "click' when you push the button, don't worry about those.

- you know where the green wire goes. the orange goes to the accessory circuit breaker.

you need to check the orange from the accc breaker to the relay socket and the green from the starter to the relay socket.

if everything looks good, TURN IGNITION OFF and remove the orange from the acc breaker and move it to the MAIN Circuit breaker, silver post.

- the main circuit breaker is the one that has a wire from the regulator/rectifier attached to the silver post. the copper colored post goes directly to the battery, so be careful, that circuit breaker is always energized.

(the lights breaker has blue load wires, the ignition breaker has gray load wires and the accc breaker has orange load wires.)

note: a lot of the older models had the start relay pull starter solenoid power from the accessory breaker. they subsequently found it wasn't a great idea and started pulling that power from the main circuit breaker.

another thing......I don't like a bunch of wires on the battery posts. just battery cables is best. if you want to, you may remove the main circuit breaker wire from the POS battery post and relocate it to the starter stud with the POS battery cable attached. just lift the cable end at the starter, lay the main circuit breaker wire terminal on the post and lay the battery cable on top of it, then tighten with the nut. IF YOU DO THAT, always remove the negative battery cable from the battery before touching the positive battery cable. reconnect the negative battery cable after ALL work is complete.

let me know if that solves your problem.

Steve

Ask Your Own Motorcycle Question
Customer reply replied 8 months ago
THANKS Steve, I just found another problem, which is probably the whole problem to begin with. The wire at the connector plug are loose. Thanks for your patients and your time.

glad I could help.

please accept my answer.

thank you,

Steve

Steve
Steve, Motorcycle Mechanic
Category: Motorcycle
Satisfied Customers: 7,203
Experience: 30+ yrs. experience, MMI, HD technician, HD early, engine rebuild/performance, bike builder, kit bike program manager, CCI 2001-2004
Verified
Steve and 87 other Motorcycle Specialists are ready to help you
Ask your own question now
Customer reply replied 8 months ago
Just made the connections and it works. Thanks again
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a motorcycle mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve Your Own Question
Steve
Steve
Steve, Motorcycle Mechanic
Category: Motorcycle
Satisfied Customers: 7,203
7,203 Satisfied Customers
Experience: 30+ yrs. experience, MMI, HD technician, HD early, engine rebuild/performance, bike builder, kit bike program manager, CCI 2001-2004

Steve is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Jeff Policky

Jeff Policky

Motorcycle Mechanic

2,425 satisfied customers

Yamaha Gold, Suzuki Gold, Honda Bronze, Polaris Bronze, BRP

Louie

Louie

Technician

1,408 satisfied customers

25+ yrs. experience

TIMOTO

TIMOTO

Motorcycle Mechanic

1,245 satisfied customers

Honda registered technician, silver level award, former Kawasaki/Suzuki tech, 40+ years exp.

Andre Pilon

Andre Pilon

Motorcycle Mechanic

1,032 satisfied customers

Over 25 years experience, ICS, MMI, Owned shop for 12 years, worked tech-support for Harley Davidson

Kenny O.

Kenny O.

Motorcycle, ATV, Mules, Side by Side's Product Specialist. All Brands

619 satisfied customers

Worked for Kawasaki Motors as a Product Support Specialist (Factory Support) for 24 years

asphaltcycles

asphaltcycles

Motorcycle Mechanic

468 satisfied customers

I operate a motorcycle dealership and CCS Ducati Race team.

Glenn Adams II

Glenn Adams II

Motorcycle/ATV Technician

393 satisfied customers

6 years Motorcycle/ATV/Water Craft; 4 years auto; 18 years carpenter

< Previous | Next >

Related Motorcycle Questions
Looking at buying an 05 harley 1200 custom in great shape
Looking at buying an 05 harley 1200 custom in great shape with 37k miles. Yesterday when I was listening to it idle up close to the engine I could hear the crankshaft turning. Is that normal? It's bee… read more
kwiggins29059
kwiggins29059
Associate Degree
219 satisfied customers
My BMW R65 runs very rough at low speed. It's constantly
My BMW R65 runs very rough at low speed. It's constantly stalling and surges back and forth between high and low RPMs when I try to go faster. … read more
Louie
Louie
Technician
Associate Degree
1,408 satisfied customers
How do you change the main fuse holder from the battery on a
How do you change the main fuse holder from the battery on a 2007 sportster 1200 Low. Laura … read more
Steve
Steve
Motorcycle Mechanic
7,203 satisfied customers
I have a 2001 Suzuki Volusia, it starts and runs ok but when
I have a 2001 Suzuki Volusia, it starts and runs ok but when I put it in gear, it quits running. … read more
Louie
Louie
Technician
Associate Degree
1,408 satisfied customers
Rear cylinder dry black carbon foul after 20 miles on new
rear cylinder dry black carbon foul after 20 miles on new screaming eagle plugs … read more
Steve
Steve
Motorcycle Mechanic
7,203 satisfied customers
I have a 2003 Kawasaki with a backfiring problem and it
I have a 2003 Kawasaki with a backfiring problem and it won't start it a kz 1200 … read more
Louie
Louie
Technician
Associate Degree
1,408 satisfied customers
I've just got my “new” motorcycle and right under the horn
Hi! I've just got my “new” motorcycle and right under the horn is a button that says PA, it does nothing if I press it wether the bike is on or not.… read more
Steve
Steve
Motorcycle Mechanic
7,203 satisfied customers
1998 flhtcui (efi) need help replacing broken throttle
1998 flhtcui (efi) need help replacing broken throttle cable … read more
Steve
Steve
Motorcycle Mechanic
7,203 satisfied customers
I have been noticing some slight bucking while I'm riding
I have been noticing some slight bucking while I'm riding yesterday I noticed that my speedometer wasn't working It was bouncing around a little bit but mostly it was on 0 my turn signals don't turn o… read more
Steve
Steve
Motorcycle Mechanic
7,203 satisfied customers
A new one on me: 1987 Honda VT1100. Rear cylinder plugs
A new one on me: 1987 Honda VT1100. Rear cylinder plugs fire/cylinder runs ONLY when starting, soon as I let go of the 'start' button, cylinder dies. I've learned this by pulling the plug wires off th… read more
kwiggins29059
kwiggins29059
Associate Degree
219 satisfied customers
When fuel pump is running gas leaks from the over flow tube.
When fuel pump is running gas leaks from the over flow tube. Bike as set for about 2 months. I want to get fixed and sell. Any suggestions without removing carbs? … read more
Louie
Louie
Technician
Associate Degree
1,408 satisfied customers
2006 by 1800. Starts ok, but when I go to shift Into 1st
2006 by 1800. Starts ok , but when I go to shift Into 1st gear the engine stops … read more
Louie
Louie
Technician
Associate Degree
1,408 satisfied customers
I have a 2003 Dyna Low Rider and usage of the key fob seems
I have a 2003 Dyna Low Rider and usage of the key fob seems to disable my right turn signal while displaying a key icon on my speedometer. Any ideas?… read more
Steve
Steve
Motorcycle Mechanic
7,203 satisfied customers
Having a problem with my Can AM Maverick X3. When pressing
Having a problem with my Can AM Maverick X3. When pressing the start button, it just clicks - no start. … read more
Louie
Louie
Technician
Associate Degree
1,408 satisfied customers
I have a 2000 road. My 2000 road is making a clicking sound
My 2000 road king is making a clicking sound from the starter relay when you hit the start button. Ford tha … read more
Steve
Steve
Motorcycle Mechanic
7,203 satisfied customers
Will not start lights flashing. Turn signal lights flashing
Will not start lights flashing JA: Just to clarify, can you tell me which light it is? And does it blink first, then stay on steady? Customer: Turn signal lights flashing back and forth JA: What is th… read more
Steve
Steve
Motorcycle Mechanic
7,203 satisfied customers
I have a 2000 Road Police Bike. It has been in storage for
I have a 2000 Road King Police Bike. It has been in storage for six years. I have replaced the battery and drained the fuel tank and put in fresh gas. The bike will only start if I spray starting flui… read more
Steve
Steve
Motorcycle Mechanic
7,203 satisfied customers
03 Ultra the check engine light came on the speedometer and
03 Ultra the check engine light came on the speedometer and cruse not working / will not idle while riding when you come to a stop have to keep on throttle to stay running but can cut switch and resta… read more
Steve
Steve
Motorcycle Mechanic
7,203 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x