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john
john, ASE Certified Technician
Category: Motorcycle
Satisfied Customers: 16286
Experience:  mechanic
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My ride command touch screen stop working on my 2017 Polaris

Customer Question

My ride command touch screen stop working on my 2017 Polaris rzr. The screen lights up and reads out all the info properly but it don't do anything when you touch it
Submitted: 1 month ago.
Category: Motorcycle
Expert:  john replied 1 month ago.

Hi . Thank you for asking your question on JustAnswer.

so it does not sense touch from your fingers?

Customer: replied 1 month ago.
Exactly it does not respond to the touch of your finger, the key was left on and it drained the battery down so I charged it back up and now even with the rzr running with 13v its still is not working. Everything was working fine before the battery died.
Expert:  john replied 1 month ago.

is it under warranty?

Customer: replied 1 month ago.
I'm not sure how long the warranty was for I bought it new last December
Customer: replied 1 month ago.
Here is a photo of it coming up
Expert:  john replied 1 month ago.

likley the screen has failed...I would check warranty status first

Customer: replied 1 month ago.
Yeah I will I was just seeing if it was something simple I could fix before I had to take it to the shop
Expert:  john replied 1 month ago.

other then unplugging it and replugging it in no

Customer: replied 1 month ago.
Yeah I tried that but no luck, thanks for the help
Expert:  john replied 1 month ago.

k