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Ask Jeff Policky Your Own Question
Jeff Policky
Jeff Policky, Motorcycle Mechanic
Category: Motorcycle
Satisfied Customers: 2425
Experience:  Yamaha Gold, Suzuki Gold, Honda Bronze, Polaris Bronze, BRP
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The couple days ago I was writing it and I shut it off for a

Customer Question

The couple days ago I was writing it and I shut it off for a few minutes it went to start it it wouldn't start so I sat there for a couple minutes thinking about what I'm going to do went to start it and it started so I got my ass home and now all I get is a click
JA: What's the make/model/year of your bike?
Customer: 07 yamaha star 1100
JA: What is the model of your '07 motorcycle?
Customer: Yamaha star 1100
JA: Are you fixing your bike yourself? What have you tried so far?
Customer: I know the battery is good and I think the starter is good
JA: When you turn the key, do you get a single loud click, or a series of rapid ones?
Customer: I push the start button I get one loud click
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 4 months ago.
Category: Motorcycle
Customer: replied 4 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kenny O. replied 4 months ago.

Hi this is Kenny, who am I speaking to ?

I'll be glad to walk you through the diagnostics on this, do you have a multi-meter ?

Thanks

Customer: replied 4 months ago.
Tony and yes
Expert:  Kenny O. replied 4 months ago.

OK good Tony, I'm going to have you perform a little test below, get back to me with your findings, its a simple test.

You’ll need a multi-meter and set it to VDC, and since we are only testing the battery (12 volts) you can set it on the scale accordingly.

  1. Key off, we need to establish “battery” voltage, take a measurement and record it.

  2. Key on, observe the voltage drop with the key on, and record it.

  3. Key on, now while observing your meter, attempt to start the engine and observe the voltage drop, and record that. If your meter doesn’t have a peak voltage setting, you might have to do this a few times to get an accurate reading.

Once you get the results, please get back to me.

Thanks

Kenny

Customer: replied 4 months ago.
I'm doing something wrong .I need to talk but I'm not pay another $26
Expert:  Kenny O. replied 4 months ago.

Us experts have nothing to do with the billing, work as an independent.

What is the problem you are having ?

Customer: replied 4 months ago.
My bat. Is strong my lights r good my meter is new today. I don't think I'm setting it right
Expert:  Kenny O. replied 4 months ago.

Take a picture of the meter and post it up, i'll walk you threw that

Customer: replied 4 months ago.
I'm sorry Kenny it's not your fault I'm not very good with my phone either
Expert:  Kenny O. replied 4 months ago.

OK let me see if I have something visual that might help you, what brand is your meter ?

Expert:  Kenny O. replied 4 months ago.

Let see if this helps you, click on the link

Thanks

http://spaces.hightail.com/receive/wtnxhjmNft

Customer: replied 4 months ago.
Tek
Customer: replied 4 months ago.
I give up I've been at this since 8 o'clock and most of it's trying to figure out my phone sorry for wasting your time and I appreciate your patience
Expert:  Kenny O. replied 4 months ago.

OK, well I'm here to help !

Thanks

Kenny