Motorcycle

Motorcycle Questions? Ask a Mechanic.

Ask an Expert,
Get an Answer ASAP!

Motorcycle

Starter solenoid clicks but starter won't turn. I have 12.8

Customer Question
volts from the battery...
Starter solenoid clicks but starter won't turn. I have 12.8 volts from the battery
Submitted: 2 years ago.Category: Motorcycle
Ask Your Own Motorcycle Question
Answered in 1 day by:
8/5/2015
Motorcycle Mechanic: Louie, Technician replied 2 years ago
Louie
Louie, Technician
Category: Motorcycle
Satisfied Customers: 12,789
Experience: 25+ yrs. experience
Verified
Hi and welcome to JustAnswer,
Thank you for the question and your patience. Should you still need assistance for information purposes only...
Initially and if have not been tried; inspect the battery & ground lines and/or check/clean the battery cables + terminals as a preliminary consideration. Better yet, have the battery externally charged and then LOAD TESTed (even if new and just for the purpose of eliminating it as a suspect).
Additionally, check (or better yet, replace) the starter solenoid. To locate this solenoid, start by following the big cable from the + terminal of the battery as it always ends up tied to 1 of the 2 big terminals of the solenoid. Carefully but quickly/momentarily jump the two (2) big terminals. This is a bypass of the starter relay to enable the starter motor to spin:
• if no starter action, then starter motor issue;
• if starter would clack loudly, then an internal issue;
• if slow starter action, then battery/voltage/connection concern;
• if would start as expected, then a likely possible starter solenoid and/or its wiring fault.
Ask Your Own Motorcycle Question
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: Motorcycle
Satisfied Customers: 12,789
12,789 Satisfied Customers
Experience: 25+ yrs. experience

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry.

Stephanie PElm City, NC

used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future.

David L.Richmond, TX

9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much.

PhilMarysville, CA

Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible.

CharlesWalnut Creek, CA

As a single woman, I really appreciate an excellent and affordable opinion.
Thank you Geordie, I will not hesitate to contact justanswer in the future!

SueCharleston, WV

Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff.

JimCastleberry, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Jeff Policky

Jeff Policky

Motorcycle Mechanic

2,425 satisfied customers

Yamaha Gold, Suzuki Gold, Honda Bronze, Polaris Bronze, BRP

Louie

Louie

Technician

12,789 satisfied customers

25+ yrs. experience

TIMOTO

TIMOTO

Motorcycle Mechanic

1,231 satisfied customers

Honda registered technician, silver level award, former Kawasaki/Suzuki tech, 40+ years exp.

Andre Pilon

Andre Pilon

Motorcycle Mechanic

1,032 satisfied customers

Over 25 years experience, ICS, MMI, Owned shop for 12 years, worked tech-support for Harley Davidson

Kenny O.

Kenny O.

Motorcycle, ATV, Mules, Side by Side's Product Specialist. All Brands

619 satisfied customers

Worked for Kawasaki Motors as a Product Support Specialist (Factory Support) for 24 years

asphaltcycles

asphaltcycles

Motorcycle Mechanic

458 satisfied customers

I operate a motorcycle dealership and CCS Ducati Race team.

Glenn Adams II

Glenn Adams II

Motorcycle/ATV Technician

393 satisfied customers

6 years Motorcycle/ATV/Water Craft; 4 years auto; 18 years carpenter

< Previous | Next >

Related Motorcycle Questions
Rzr not a motorcycle can you help. 2011 Polaris ranger. The
the check engine light is on. the*****wont work and the lights wont work. all the fuses are good … read more
Kavey
Kavey
86 satisfied customers
I have a 2008 fxdc which has 9000 kilometers on it. it seems
i have a 2008 fxdc which has 9000 kilometers on it. it seems to have too much play in primary chain? do the auto tensioners need to be readjusted or is this normal… read more
Brian D
Brian D
Genral Manager, shop foreman, dyno tuner
High School or GED
536 satisfied customers
Its not a motorcycle but a deere uatv that we are having a
its not a motorcycle but a john deere uatv that we are having a problem with the mikuni carbuerator … read more
Steve
Steve
I&C technician
Vocational, Technical or Trade Scho
6,975 satisfied customers
I have a 1998 harley flhp with intermittent spark so it wont
i have a 1998 harley flhp with intermittent spark so it wont run. it is fuel injected … read more
Ronald Brown
Ronald Brown
Technical
1 satisfied customers
Working on a 2000 prairie 400 4x4, when placed I high gear
Working on a 2000 prairie 400 4x4 , when placed I high gear it clanging noise and will quit pulling , it will pull some in low gear and reverse, I have removed the primary centrifical clutch , don't s… read more
Chase Capicotti
Chase Capicotti
Ducati Tech 1
20 satisfied customers
My Kawasaki mule 3010 starts runs a little than dies. I can
My Kawasaki mule 3010 starts runs a little than dies. I can keep my foot on the gas and it stays running but we I take it off it dies. Was fine 4 weeks ago. … read more
Chase Capicotti
Chase Capicotti
Ducati Tech 1
20 satisfied customers
I've been tinkering with my bike a bit more and noticed some
Good afternoon. I've been tinkering with my bike a bit more and noticed some bad compression problems. My front compression is reading at 140 while the rear is only 85. The bike hasn't been run for aw… read more
Steve
Steve
I&C technician
Vocational, Technical or Trade Scho
6,975 satisfied customers
1983 suzuki gs 550 L motorcycle. the green/ wire and the
1983 suzuki gs 550 L motorcycle. the green/white wire and the black/white wire from the kickstand kill switch are not connected up above the headlight. also above the headlight are two unconnected wir… read more
Wayne S.
Wayne S.
Motorcycle Mechanic
Fully Licensed Motorcycle Mechanic
1,255 satisfied customers
Have 2007 Polaris fst iq cruiser. Got it in the garage
have 2007 Polaris fst iq cruiser. Got it in the garage today, and it started right away. Shut it off, and now it turns over good, but won't start. Plenty of gas, 91 octane, but from last season.… read more
Chase Capicotti
Chase Capicotti
Ducati Tech 1
20 satisfied customers
My 2016 Ranger is not charging the battery whats wrong and
my 2016 Ranger is not charging the battery whats wrong and can I repair it without going to repair shop … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Charging system 98 shadow 1100c got voltage between red/wht
charging system 98 shadow 1100c got voltage between red/wht and green wires, reg and rectif unpiugged … read more
Eric
Eric
technician
Vocational, Technical or Trade Scho
1,565 satisfied customers
I have a question about my 2011 Polaris ranger rzr? Is that
I have a question about my 2011 Polaris ranger rzr? Is that ok? … read more
Louie
Louie
Technician
12,789 satisfied customers
Head light and tail lights won't work replaced voltage
head light and tail lights won't work replaced voltage regulator checked for broken wires still no go… read more
yamsuzpolaris
yamsuzpolaris
manager of motorcycle ATV snowmobile dea
Associate Degree
156 satisfied customers
I My Starter went Out on my 2000 Big Dog Wolf with 1750 cc
I My Starter went Out on my 2000 Big Dog Wolf with 1750 cc Total Performance Motor … read more
Steve
Steve
I&C technician
Vocational, Technical or Trade Scho
6,975 satisfied customers
I have a 2003 or 2013 pride ledgend scooter. circuit board
I have a 2003 or 2013 pride ledgend scooter. circuit board burned out. Is this the little opening on the steering column? and if so how do I get a new one------------this board has multiple fuses in i… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Not sure if I'm getting to much or not enough fuel to my. It
Not sure if I'm getting to much or not enough fuel to my carburetor. It idles a bit rough and with throttle dies… read more
Louie
Louie
Technician
12,789 satisfied customers
2010 Ducati Mutlistrada, Mivv exhaust, stock air filter,
2010 Ducati Mutlistrada, Mivv exhaust, stock air filter, dynojet power commander (w/zero map). Fuel is dripping/pouring out exhaust. … read more
Matt
Matt
Engineer
Bachelor\u0027s Degree
5 satisfied customers
Limp home mode keeps popping up, no noise that i can hear,
never had any mait. done since new. has 424 miles and mostly ues it to plow my driveway. has had the oil changes and ir filters cleaned … read more
Louie
Louie
Technician
12,789 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x