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P.J., Technician
Category: Motorcycle
Satisfied Customers: 750
Experience:  10 years as a mechanic and fabricator in a privately owned, local, custom bike shop.
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I have a 2013 heritage softail classic, won't start, lights

Customer Question

I have a 2013 heritage softail classic, won't start, lights come on but when u press the start button nothing happens, no clicking, nothing!!
Submitted: 2 years ago.
Category: Motorcycle
Expert:  P.J. replied 2 years ago.
Is the red key symbol continuously illuminated on the face of the speedometer? I suspect your security system is armed disabling the ignition. The most common cause is low or dead security fob batteries. The fob battery needs to be at 3.0 volts DC or above to be considered good. It is a 2032 model battery and gets installed positive side (writing side) down. If your bike doesn't have security let me know. We can do some further troubleshooting if you have a volt meter available. Thanks, P.J.