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sprinkles08, ASE Certified Technician
Category: Mitsubishi
Satisfied Customers: 23095
Experience:  ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
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I have a 2014 mitsubishi outlander and the hands free system

Customer Question

I have a 2014 mitsubishi outlander and the hands free system is locked. How can I disable it
JA: How many miles are on the car? Has this ever happened before?
Customer: 37,000 and no never
JA: Are you fixing your Outlander yourself? What have you tried so far?
Customer: Different passcodes, but nothing. I tried pressing the hang up button a few times
JA: Anything else you want the mechanic to know before I connect you?
Customer: Just that I can't use the bluetooth because of the system being locked. Is there an actual way to disable it?
Submitted: 11 months ago.
Category: Mitsubishi
Expert:  sprinkles08 replied 11 months ago.

Hello and welcome to JustAnswer!

It isn't uncommon for a hands free module to lock up electronically and work again at least temporarily with a power cycle. Have you tried a battery disconnect?