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peterpete190, Auto Technician
Category: Mitsubishi
Satisfied Customers: 28233
Experience:  Auto repair Technician with 17 years experience.Past ASE and other certifications.
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My mitsubishi 2012 outlander will not start, i cant even get

Customer Question

Hi my mitsubishi 2012 outlander will not start, i cant even get the key to turn,I tried to jump start but nothing???Any suggestions
Submitted: 1 year ago.
Category: Mitsubishi
Expert:  peterpete190 replied 1 year ago.
Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay. Do you have power to any components like lights,horn,etc.? Let me know so we can continue,thanks Pete.
Customer: replied 1 year ago.
Nothing, no lights, cant open windows. no power whatsoever
Customer: replied 1 year ago.
Would you prefer to talk? that way I can sit in the car and discuss this.
Expert:  peterpete190 replied 1 year ago.
Check and make sure the battery cables at the battery are clean and tight.If there are any issues with the cables themselves they will need to be cleaned and tightened or replaced to correct this fault here.If these are o.k. try a different set of jumper cables as I have run across some that do not provide enough amperage through them to allow jump starting of the vehicle.Or try and re charge the battery with a battery charger to see if this corrects the fault.This sounds like a weak/dead battery.You can also remove the battery and have a local parts store test it usually at no charge to see if it needs replaced. If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.Thanks Pete
Customer: replied 1 year ago.
Ok thanks. I'll try to get the battery out and get a new one after I try another set of jumper cables.
Expert:  peterpete190 replied 1 year ago.
I would remove it and have it tested first before replacing it just to make sure this is the cause here.A parts store will test it free of charge. Let me know if you need anything else and feel free to rate my help here as this is how I receive credit for my time. Thanks Pete