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I renewed Microsoft 365 and Word will not work. I thought I
I renewed Microsoft 365 and Word will not work. I thought I made a mistake, so I renewed it again today and I still cannot get into Word. I think I have been charged twice. Help! … read more
Nilesh
Nilesh
CEO
Bachelor's Degree
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When I open the excel sheet on my computer, it has an
when I open the excel sheet on my computer, it has an message saying renew Microsoft 365, the subscription hs expired. but when I log into my Microsoft account online, I just purchased this on Feb 10 … read more
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Rei Guimmayen
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Bachelor's Degree
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When I bought my HP Personal Computer, I also got Microsoft
Hello, My name is***** bought my HP Personal Computer, I also got Microsoft Word 7 and Microsoft Word 10. I am getting a message that my Microsoft Word 10 is an unlicensed version. … read more
Keegan L. Wright
Keegan L. Wright
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Earlier this year I received a message from time to time
Earlier this year I received a message from time to time that Microsoft was unable to confirm myaccount. I was not sure the message was legitimate but in lateJuly when the computer became difficult to… read more
Max
Max
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I have a new laptop and have purchase Office 365 for it. The
I have a new laptop and have purchase Office 365 for it. The copy of my current office has expired and I intend to pass this old laptop to my sibline. How do I transfer my mobile number from the curre… read more
Elmer_Tech
Elmer_Tech
Office Aide/System Admin
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Why does my Home & Student 2019 say Microsoft Office 365 now
Why does my Home & Student 2019 say Microsoft Office 365 now when I open. And, the ribbon has been updated and looks different. … read more
Francisco
Francisco
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Bachelor's Degree
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I paid $99 for a Microsoft home office 365 account and now I
Second opinion] I paid $99 for a Microsoft home office 365 account and now I cannot type on a new blank document or work on a word document. I am extremely frustrated.… read more
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Max
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Why my visa card was charged when I have paid my account in
Why my visa card was charged when I have paid my account in the beginning of year .This is happened. I got new hard drive in my laptop computer. I log in to my Microsoft account and click on the link … read more
Rennan Lui
Rennan Lui
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Associate Degree
11,556 satisfied customers
I have an Office 365 business subscription. I have currently
Hi David, I have an Office 365 business subscription. I have currently been using it on my laptop, but have just purchased a IMac and also want to be able to use it on there. How do I go about doing t… read more
Larry S
Larry S
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Bachelors in Information Technology Security
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I have a ipad pro the new one and I ordered microsoft office
hello I have a ipad pro the new one and I ordered microsoft office 365 personal. I am trying to write a paper and individuals who have microsoft 365 has a reference tab and I do not … read more
Cody
Cody
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Bachelor's Degree
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I just purchased Microsoft office 365. Where do I go to
I just purchased Microsoft office 365. Where do I go to download the programs? I need Word … read more
Expert
Expert
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I bought an office 365 personal package to renew my
I bought an office 365 personal package to renew my subscription, I activated it from excel "write product code". Now excel works fine, but Word says "subscription expired" and my Word will be cancell… read more
Tech Raksh
Tech Raksh
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I repaired my laptop and is it ok if I now reinstalled back?
I repaired my laptop and is it ok if I now reinstalled back ? … read more
Joseph Newman
Joseph Newman
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I purchased Home and Student Office 2016 I need to put it on
I purchased Home and Student Office 2016 I need to put it on my tablet but I can't get it to work. What shall I do? … read more
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Can you help me with getting a Microsoft Office 365 version
Can you help me with getting a Microsoft Office 365 version downloaded and used on my laptop? … read more
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Eric Ewing
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454 satisfied customers
I got a new laptop, and a Microsoft 365 (personal)
i got a new laptop, and a Microsoft 365 (personal) subscription key / code can i use the Office 365 key as my Windows activation key? … read more
John
John
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High School or GED
3,352 satisfied customers
I was subscribing to ms word by the month, but that expired.
I was subscribing to ms word by the month, but that expired. I recently paid $69.99 for a year's subscription of 365 office. (I didn't know I could get windows 10 word free. I got an e mail saying "I'… read more
Cody
Cody
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Bachelor's Degree
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I have received notification that my Office 365 Personal
I have received notification that my Office 365 Personal subscription is scheduled to be automatically renewed on May 10, 2018. I also was notified to cancel old version of Windows (previous to Window… read more
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Jeevan DSouza
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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