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I purchased office 365 last year, 2020. I work from home and
I purchased office 365 last year, 2020. I work from home and have been using Word since then without a problem. The other morning I opened a new document and discovered it was in "compatibility mode,"… read more
Benjie
Benjie
Microsoft office expert
Bachelor's Degree
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I'm trying to upgrade to Office 365. Right now I'm running
I'm trying to upgrade to Office 365. Right now I'm running Microsoft 2011. Will Office 365 be able to read the word docs now on my computer written in Microsoft 2011? This started from trying to upgra… read more
Expert-Alexa
Expert-Alexa
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I recently purchased a new Mac laptop. When I received it my
I recently purchased a new Mac laptop. When I received it my Word had to be updated. I was sent to a site where I purchased a one year Microsoft Word 365 version. I am afraid I made a mistake as I am … read more
Anikesh G
Anikesh G
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I installed Office 365. Opoen a .doc file and I word 10??
I installed Office 365. Opoen a .doc file and I word 10?? … read more
Alex Royce
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Will Microsoft office 365 be able to open my documents from
Will Microsoft office 365 be able to open my documents from Word 12.3.6 (2008) … read more
Bryan
Bryan
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I clicked on something - I have no idea what - and suddenly
I clicked on something - I have no idea what - and suddenly Word switched to something called compatibility mode. None of my Word files can be adjusted. I can no longer do anything with Word. … read more
Benjie
Benjie
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Bachelor's Degree
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Finally getting back. This is what I understand: when I get
Finally getting back. This is what I understand: when I get Mac 2020 I will migrate everything which includes Microsoft Office 2012. At this point Word will NOT word and I will need to purchase Office… read more
Your Solution
Your Solution
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Recently, I upgraded to Microsoft 365. I recently upgraded
I recently upgraded to Microsoft 365. I can no longer access my Word and other files I saved before my upgrade. Can you help me recover all my older files? … read more
Sheri
Sheri
Bachelor's Degree
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I've got some Word 97 files and would like to be able to
Hello! I've got some Word 97 files and would like to be able to open them (I have the current Microsoft 365) and it keeps telling me I can't do that. "Recover" mode messes up the old docs... Help! … read more
Jim Aloye
Jim Aloye
CEO/Founder/Owner
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I just downloaded Catalina on my MacBook Air. Now I cant
I just downloaded Catalina on my MacBook Air. Now I cant open my word documents. I do not need Office 365. How do I just get a MS Word that I can use for word documents on my hard drive? … read more
Kent
Kent
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I have a macbook and just updated to Catalina operating
I have a macbook and just updated to Catalina operating system. Since I can no longer use my version of microsoft office, I installed Microsoft 365. However, I can not figure out how to move my documents and workbooks to 365 … read more
Shefin
Shefin
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I have a file that I saved as RTF and I cant get the
I have a file that I saved as RTF and I cant get the compatablity mode off and it is interfering with downloading a test … read more
Bing
Bing
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2,571 satisfied customers
After upgrading from windows 7 to windows 10 whenever I open
after upgrading from windows 7 to windows 10 whenever I open a word document created when os was windows 7 has parts of the document totally corrupted. … read more
Randy IT Tech
Randy IT Tech
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Have a Mac Book pro and upgraded to Mojave snd now can not
have a Mac Book pro and upgraded to Mojave snd now can not opoen Word or Excell and get Messaged "no user consent" … read more
Eric Ewing
Eric Ewing
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How do I get my documents out of compatibility mode. The new
How do I get my documents out of compatibility mode … read more
Cody
Cody
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This morning I allowed an Office 365 upgrade. Since then all
This morning I allowed an Office 365 upgrade. Since then all my word docs are opening in compatibility mode. How do I get out of this … read more
Ricky
Ricky
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I just purchased a computer with windows 8 (my new computer)
I just purchased a computer with windows 8 (my new computer) my old computer has windows Microsoft office professional 2003, which I like and plan on keeping (providing I can continue to use it with w… read more
Shefin
Shefin
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I get a dialog file when opening an attachment from e-mail
I get a dialog file when opening an attachment from e-mail (Thunderbird) "Your AutoCorrect file ...\AppData\Roaming\Micorsoft\Office\MSO1033.acl could not be saved. The file may be read only or you ma… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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