Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Connect one-on-one with {0} who will answer your question

Related Microsoft Office Questions
My Microsoft account was renewed on April 17th for $73.84
My Microsoft account was renewed on April 17th for $73.84 and when I try to update a spreadsheet it says to activate my account. When I try to do that, it says that I do not have an existing account. … read more
John
John
System/Network administrator
High School or GED
3,199 satisfied customers
On Feb 22 2021 I contacted Microsoft on line and explainded
on Feb 22 2021 I contacted Microsoft on line and explainded I wanted only Word & Excel. I was sent to a Person in India whom set me up with a one time fee of $149.99. He said he would cancel my 365 ye… read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
3,062 satisfied customers
Charged twice 105.99 on 02/23 and 02/26. Tried to fix this
charged twice 105.99 on 02/23 and 02/26 JA: Have you made any recent changes to your payment info, or your account in general? Customer: yes, tried to fix this JA: Anything else you want the Computer … read more
AnnaMarie
AnnaMarie
Bachelor's Degree
1,804 satisfied customers
We purchased 3 years of Microsoft Office Personal (365P)
we purchased 3 years of Microsoft Office Personal (365P) last year and only acitivated one card (one year's worth). Now, one year later, we were waiting for a notice to say that it had expired but, in… read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
3,062 satisfied customers
I have an automatic reactivate for my Microsoft 365 each
I have an automatic reactivate for my Microsoft 365 each year. I did not remember this so when I was prompted to reactivate my subscription from Word, i tried the credit card that was on file for this… read more
Maria-Nina
Maria-Nina
Bachelor's degree /Scholar
1,473 satisfied customers
I purchased microsoft word for .99 and I'm charged twice.
Hi i purchased microsoft word for 69.99 and I'm charged twice … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
5,697 satisfied customers
My most recent Outlook email address is as follows:
My name is***** My most recent Outlook email address is as follows: ***@******.*** I kept receiving messages that my Outlook 365 had expired. In the last half-hour, I renewed my***@******.*** account … read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
3,662 satisfied customers
A year ago I was needing to update my Microsoft Office apps
A year ago I was needing to update my Microsoft Office apps to get my laptop to run the Office programs. I went online and purchased Microsoft Office 365 at a purchase price of $156.68. Recently I was… read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
3,808 satisfied customers
I made a purchase of your Microsoft Office 365 package on
I made a purchase of your Microsoft Office 365 package on April 11, 2020 and mistakenly replied twice, thus getting charged twice. I am requesting to have the second purchase nullified and the cost of… read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
3,808 satisfied customers
I just installed Office 365 (renewal) and can't sign in. Yet
I just installed Office 365 (renewal) and can't sign in. Yet I can sign in to the Microsoft web page. please help … read more
OakdaleTech
OakdaleTech
Owner
7,525 satisfied customers
I was charged $134 dollars for a renewal of 365 which I
I was charged $134 dollars for a renewal of 365 which I didn't realize I had even purchased. I have been paying for that for three and a half years and I just noticed it on my bank statement. I haven'… read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,498 satisfied customers
I have been disconnected from Office 365 although I paid my
I have been disconnected from Office 365 although I paid my renewal fee on 4 December 2018 on Credit Card ending in 4748. Can you please reconnect my service. You can see my previous conversations wit… read more
Michael T
Michael T
2,407 satisfied customers
My credit card Company just alerted me that I was charged.
My credit card Company just alerted me that I was charged … read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
3,062 satisfied customers
Want to renew my subscription to Microsoft Office 365 for
Want to renew my subscription to Microsoft Office 365 for one year and do it in English --- not Spanish. … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
1,359 satisfied customers
On 4/18/18, Geek Squad OnLine downloaded my Office 365
On 4/18/18, Geek Squad OnLine downloaded my Office 365 renewal and charged my credit card $74.89. On 4/19/18, Microsoft charged my credit card account the second $74.89 and emailed me a new copy of Of… read more
Bing
Bing
Freelance IT Consultant
2,050 satisfied customers
I need to cancel my automatic renewal I did this lastn year
I need to cancel my automatic renewal I did this lastn year and I just saw where it was charged again. frank n gaensehals … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
About an hour ago I renewed my Officd 365 rental. You set me
About an hour ago I renewed my Officd 365 rental. You set me up for the higher price,but it should be $69.99 fpr one person usage. Can you fix this … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,212 satisfied customers
I would like to cancel subscription because I do not need
I would like to cancel subscription because I do not need this software, but would like to see if I can get back what I paid ($69.99) which was charged to my Visa Debt Card! … read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
3,062 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

The-PC-Guy

The-PC-Guy

Computer Manager

862 satisfied customers

20 years experience providing remote computer support

Kamil Anwar

Kamil Anwar

Office Specialist

586 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Shefin

Shefin

Microsoft Office Specialist

560 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

James K.

James K.

Consultant

452 satisfied customers

Technical Director of IT Company

Miro

Miro

Computer Support Specialist

213 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

177 satisfied customers

Certified Expert with over 10 years experience.

Steve Herrod

Steve Herrod

Computer Support Specialist

132 satisfied customers

Trained in Microsoft Office from 2000 through to latest version 2010.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x