Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Connect one-on-one with {0} who will answer your question

Related Microsoft Office Questions
Many years ago, i purchased microrsoft office through my
Many years ago, i purchased microrsoft office through my state job at a discount. Now it will not let me open documents without the product activation key, which I no longer have. I am now retired from the state of Washington. How do I solve this issue? … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
9,839 satisfied customers
Why does my Home & Student 2019 say Microsoft Office 365 now
Why does my Home & Student 2019 say Microsoft Office 365 now when I open. And, the ribbon has been updated and looks different. … read more
Francisco
Francisco
Technical Support
Bachelor's Degree
2,480 satisfied customers
I was just reviewing my credit card statement and noticed I
Hello. I was just reviewing my credit card statement and noticed I was charged an automatic renewal fee on 1/29 for Microsoft Office 365. My previous laptop was the one using this product and it is no… read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
3,662 satisfied customers
TWO problems: 1) I was billed twice for my subscription on
TWO problems: 1) I was billed twice for my subscription on 11/23/20 2) I have both a Microsoft Account AND a Microsoft Office 365 Account...do I really need to pay for BOTH?? … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
1,854 satisfied customers
Second opinion] I believe I purchased office 365 on October
Second opinion] I believe I purchased office 365 on October 16th but have not been able to see where I have access. I have 365 on my old Dell computer but recently purchased a MacPro where I want to h… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
6,618 satisfied customers
I paid for subscription to microsoft 365 last month and now
I paid for subscription to microsoft 365 last month and now it states expired … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
2,287 satisfied customers
I need to talk to someone about an account referencing
I need to talk to someone about an account referencing office 365 … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
5,032 satisfied customers
My most recent Outlook email address is as follows:
My name is***** My most recent Outlook email address is as follows: ***@******.*** I kept receiving messages that my Outlook 365 had expired. In the last half-hour, I renewed my***@******.*** account … read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
3,662 satisfied customers
On 16/08 we received an email from Microsoft Store saying
On 16/08 we received an email from Microsoft Store saying that we would be charged for a recurring payment for Microsoft 365 Personal. As we have purchased from our computer store prepaid Office 365 H… read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
1,400 satisfied customers
I subscribed to Microsoft Office 365 family for a year this
I subscribed to Microsoft Office 365 family for a year this afternoon and in trying to set up my wife's computer I unfortunately subscribed again for a monthly subscription. Can you cancel and refund … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
980 satisfied customers
I am the office manager for the Yowell Group in Longview,
My name is ***** ***** I am the office manager for the Yowell Group in Longview, TX. We have had Office 365 for years now and we just upgraded to Windows 10. I can not get into my Microsoft Word now t… read more
Shefin
Shefin
Microsoft Office Specialist
Engineering Diploma
560 satisfied customers
It is a pricing issue. Microsoft Office 365 Home. Digital
02/12/20 is the date it also says REDMOND $108.59 I am not remembering ordering that!… read more
David L
David L
Bachelor's Degree
6,976 satisfied customers
My American Express credit card statement for December shows
My American Express credit card statement for December shows that on 12/25, I purchased a "Microsoft Office 365 Home Digital Goods: Games" for $105.99. I don't know what that is and didn't make an act… read more
David L
David L
Bachelor's Degree
6,976 satisfied customers
I was given this laptop over a year ago and it was already
i was given this laptop over a year ago and it was already loaded with microsoft Office. All of a sudden, yesterday, I cannot do anything and it comes back that i'm not licensed to use office. I'm in … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
6,618 satisfied customers
Microsoft Office. I purchased Office 365 1 week ago and had
Microsoft Office. I purchased Office 365 1 week ago and had trouble. Your staff sent me to Just Answer who sent me to a tech who did a good job. My problem is that I can't afford the monthly cost and … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
My father-in-law purchased this dell laptop 18 months ago,
My father-in-law purchased this dell laptop 18 months ago, and MS word is now saying that it is no longer registered. He purchased MS word with this laptop, is there a product key somewhere I can use … read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
3,062 satisfied customers
My company switched to Microsoft 365 through GoDaddy some
My company switched to Microsoft 365 through GoDaddy some months back. I previously had an account with Microsoft 365. We are experiencing problems with the product. GoDaddy believes it is the result … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
4,103 satisfied customers
I have bought a new laptop and office 365 home subscription
I have bought a new laptop and office 365 home subscription which I installed in the new machine. As there were problems with the computer, the seller has now replaced it with another one and I have installed 365 on this as well. Before I handed back the faulty pc I uninstalled 365. Is it possible to remove the installation on the first computer so that I don't use the option of installing in 5 machines? … read more
Mr.Med
Mr.Med
3,473 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

The-PC-Guy

The-PC-Guy

Computer Manager

862 satisfied customers

20 years experience providing remote computer support

Kamil Anwar

Kamil Anwar

Office Specialist

586 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Shefin

Shefin

Microsoft Office Specialist

560 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

James K.

James K.

Consultant

452 satisfied customers

Technical Director of IT Company

Miro

Miro

Computer Support Specialist

213 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

177 satisfied customers

Certified Expert with over 10 years experience.

Steve Herrod

Steve Herrod

Computer Support Specialist

132 satisfied customers

Trained in Microsoft Office from 2000 through to latest version 2010.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x