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I just purchased and downloaded Office 365 personal. None of
I just purchased and downloaded Office 365 personal. None of the apps show up in my Start menu, nor are they in the Programs section of the Control Panel. I was able to open an existing Excel file, th… read more
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Benjie
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Data in an excel spreadsheet disappears when reopening the spreadsheet … read more
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On Jan 9, 2021 I paid for Microsoft Office for my computer
on Jan 9, 2021 I paid for Microsoft Office for my computer for $69.99 as an intro 1 year subscription and now my Excel program has quit working … read more
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I paid twice to renew my subscription. And it still staying
I paid twice to renew my subscription. And it still staying that I need to renew. … read more
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My Microsoft 365 has stopped working. Toshiba Window 7. Not
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I have an issue with Microsoft - Tech Support but haven't given any details yet... … read more
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Hello Pearl, I juts completed approx 100 slide PP and then it crashed and I cannot recover it. I receive a notification " PP found a problem and can attempt to repair it" but that is not workin either… read more
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mircosoft word will not allow me to access my documents … read more
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I had a microsoft 365 memership with my university. I have
Hi, I had a microsoft 365 memership with my university. I have now graduated and I bought a monthly personal membership for microsoft 365. I cannot log in with my new account because I think my old ac… read more
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i NEED TO TRANSFER OFFICE 365 (OUTLOOK, WORD, EXCEL ETC TO A NEW COMPUTER … read more
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Office 365 has crashed. I ran the uninstall/reinstall but it
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I have just installed Office 365 Personal on my laptop and
I have just installed Office 365 Personal on my laptop and am now unable to open Word Documents saved on my laptop. … read more
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I have microsift office/word. I just got a new computer and cannot get it loaded. I went through the whole thing yesterday and today I get a message saying they can't can't load it. … read more
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I have been dealing with Alex Royce since 2 pm EST today. I was told to go to http www.portal.office.com and I would be able to reload Office 365. When I enter the IP address, I receive a message that… read more
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I had a subscription to Office 365, which would have expired
I had a subscription to Office 365, which would have expired in August. In July, I had a very important paper to type up, and Word wouldn't open. I contacted MS customer support, and after going throu… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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