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I have had to purchase a new computer and get rid of old. I
I have had to purchase a new computer and get rid of old. I have office 365 and pay for it monthly @$8.25 However I can not transfer it from old to new … read more
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Second opinion] I bought Microsoft 365 word family I would like to discard that one and get my money back I thought I was going to pay $11 a month but you took the whole thing no I'm short on my accou… read more
Viet - Computer Tech
Viet - Computer Tech
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I bought Microsoft 365 word family I would like to discard
I bought Microsoft 365 word family I would like to discard that one and get my money back I thought I was going to pay $11 a month but you took the whole thing no I'm short on my account so I like the… read more
Moses C
Moses C
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I updated my MAC to Catalina and now I can't access any of
I updated my MAC to Catalina and now I can't access any of my Word or Excel files. I previously had a single account and my husband purchased a family account, but the files aren't transferring over. … read more
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I purchased Office 365 last week, but today my daughter
I purchased Office 365 last week, but today my daughter bought a family package and invited me to join the family. I accepted the invitation. I want to cancel my own subscription now, but am afraid th… read more
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I have a new MacAir and tried to access my Office 365
Hello - I have a new MacAir and tried to access my Office 365 packages and files - No success. My husband set up family sharing and on my other computer it works perfectly. What am I doing wrong? … read more
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Jess M.
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My wife has Office 365 on this machine. I would like to add it on mine, which has windows 10 and Office 2010. Could that be one of the 5 additional devices? If so, I need to fine the product key for t… read more
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Not happy with Microsoft!! I have an Apple Mac and since the last update a couple of days ago I cannot access any of my Microsoft Office applications. When I purchased my Mac i paid for and had instal… read more
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I purchased Microsoft 365 Home on a monthly basis. Its on my
I purchased Microsoft 365 Home on a monthly basis. Its on my desktop and laptop. My husband got a new tablet and purchased the entire year which he can share. He sent me an invitiation to his subscrip… read more
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I bought office and I can not use any thing becaue I dcan't
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Hello. My husband just had work done on his computer and lose all his Microsoft information (contacts, etc.) In the course of doing this he realized that his subscription actually ended last year. He … read more
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i need to make a formula on excel and i can't seem to get it right. it's creating an if and vlookup function formula to calculate the rental charges for each set of furniture based on the furnitures g… read more
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,250 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

830 satisfied customers

20 years experience providing remote computer support

Kamil Anwar

Kamil Anwar

Office Specialist

473 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Shefin

Shefin

Microsoft Office Specialist

468 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

James K.

James K.

Consultant

375 satisfied customers

Technical Director of IT Company

Miro

Miro

Computer Support Specialist

211 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

177 satisfied customers

Certified Expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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