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I bought an office 365 personal package to renew my
I bought an office 365 personal package to renew my subscription, I activated it from excel "write product code". Now excel works fine, but Word says "subscription expired" and my Word will be cancell… read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
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What am i renewing described as Microsoft office 365
what am i renewing described as Microsoft office 365 personal 32-bit/x64 annual subscription with auto-renewal (recurring only)? … read more
ChrisC
ChrisC
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Associate Degree
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Second Opinion) I have a 365 account that is due to renew on
Second Opinion) Customer: I have a 365 account that is due to renew on 10 May 2020, but I'm not happy with the program. It doesn't work on my iPad like it does on my iMac. It has ful… read more
Eric Ewing
Eric Ewing
Senior Engineer
302 satisfied customers
I renewed my subscription but am still unable to access word
I renewed my subscription but am still unable to access word for college homework. Why is that? … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
4,306 satisfied customers
I have a Microsoft Outlook email address and am trying to
Hi, I have a Microsoft Outlook email address and am trying to set up a Mail Merge. I advanced through all the steps, starting with my Word doc and merging with my Excel list of contacts, but it won't … read more
Alex Royce
Alex Royce
1,315 satisfied customers
I keep getting notifications that I should renew my
I keep getting notifications that I should renew my Microsoft Office License. I only have a home computer, why do I need a license? … read more
Tech Ginie
Tech Ginie
BCA
1,986 satisfied customers
I forgot to renew my office 365 and it is expired now. I was
I forgot to renew my office 365 and it is expired now. I was notable the renew it or buy a new one. What do I do? … read more
Richard
Richard
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IT Manager, Consultant
17,540 satisfied customers
When I got my laptop several years ago, I paid for the MSFT
When I got my laptop several years ago, I paid for the MSFT OFFICE Suite (Word, Excel, Access, Power Point, etc.). When I had a client, Texoma Classics, their tech guy, without my permission, loaded m… read more
Shefin
Shefin
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Engineering Diploma
292 satisfied customers
Yeah, I had word, excel and ppt on my old imac. None
Yeah, I had word, excel and ppt on my old imac. None migrated to my new one. Icons linked automatically to updates. Very shady process there...ended up paying for whatchacallit package for all three p… read more
Max
Max
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Network Administration
2,451 satisfied customers
I purchased microsoft 365 for my business, but when I go to
I purchased microsoft 365 for my business, but when I go to download the apps, there's no choice for Chromebook. … read more
Hriday Dhali
Hriday Dhali
Network Architect
B Tech
258 satisfied customers
I purchased a copy of Microsoft office over a year ago and
I purchased a copy of Microsoft office over a year ago and installed it on my computer which has crashed. I had to purchased a new computer and had Microsoft ffice 365 installed in it. I can not find … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
556 satisfied customers
I want to renew my Office 365 subscription but going from
hello. I want to renew my Office 365 subscription but going from Home to Personal edition. I have renewed and have downloaded/installed personal but it will not allow me to create or edit my documents… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
3,354 satisfied customers
I wanted to renew my subscription to Office 365. I think I
I wanted to renew my subscription to Office 365. I think I did as I was charged for it. But I am unable to install it or to reactivate it. I need to use it immediately for my work and am very frustrat… read more
Michael T
Michael T
2,357 satisfied customers
I think I have Microsoft 365 but my mac isn't opening
Hi Pearl, I think I have Microsoft 365 but my mac isn't opening downloads correctly so I'm wondering if it's not working. Are you able to check to see if I have it? … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
We have Office 365 but can not make changes in an Excel
We have Office 365 but can not make changes in an Excel document. I suspect that our subscription may have expired. How do I renew so I can access my documents? … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
395 satisfied customers
Yesterday I received a message from Microsoft that my Office
yesterday I received a message from Microsoft that my Office 365 account was about to expire and I renewed the service for one year. Immediately after that I lost my entire e-mail address book. Help! … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
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Installed Office 365 yesterday. When I click on Word, this
Installed Office 365 yesterday. When I click on Word, this message appears: … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
4,306 satisfied customers
Office 365 problem with mail merge. I use an excel file to store data
Office 365 problem with mail merge. I use an excel file to store data and merge this data to a Word doc. Prior to 365 I have not had any problems but i now do have a problem. All our system has defaul… read more
John D
John D
Bachelor Degree in Engineering
140 satisfied customers
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Jess M.

Jess M.

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Chris L.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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