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I purchased Microsoft 365 on 5/17/2020. I have tried to
Hi. I purchased Microsoft 365 on 5/17/2020. I have tried to download it twice since I purchased it and I am still getting messages telling me that my Microsoft has expired. I was able to download Word… read more
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hello- I purchased Microsoft office previously and can not find my product key. … read more
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Currently I have a 2010 version at work and 2016 at home. I want to do a one-time purchase of an update for the office. … read more
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On 3/19 I had two charges of 99.99. I think I paid for
On 3/19 I had two charges of 99.99. I think I paid for Microsoft office twice. … read more
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I purchased 365 pro plus but cannot install or activate. I
I purchased 365 pro plus but cannot install or activate … read more
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I bought Microsoft Office yesterday for $149 and was charged
Hello. I bought Microsoft Office yesterday for $149 and was charged twice for it. When I tried to open excel today, it still shows as unlicensed. Can you help me please … read more
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Hello - I have a MacBook Pro, installed is Microsoft version 16.16.20. I would like to install the Canadian latest version of Microsoft publisher. Do I need to purchase Parallels? If so how to buy it … read more
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I would like to purchase Microsoft Office 365 for my dell computer … read more
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Hello, I have purchased a Microsoft 365 package through my GoDaddy subscription. I did this as they provide phone support that Microsoft simply does not have. Unfortunately, Microsoft still billed me … read more
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Hello Pearl! I have several big issues. Today I had to update my private email domain address to Google G suite with monthlly fees/billings, as Google turned off my husband and my email accounts. We a… read more
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Yesterday I bought and downloaded Microsoft 365. $75.06 has
Yesterday I bought and downloaded Microsoft 365. $75.06 has been charged to my credit card, with a recurring annual subscription. That's fine - except that I wanted the version that includes Publisher, which is not in the version I received. … read more
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I have a subscription to Office which includes Publisher. I
Hi. I have a subscription to Office which includes Publisher. I am billed (.99 per month but none of my software on my PC has been updated> I still haver 2007 versions of everything and now Publish… read more
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I wanted to renew my subscription to Office 365. I think I
I wanted to renew my subscription to Office 365. I think I did as I was charged for it. But I am unable to install it or to reactivate it. I need to use it immediately for my work and am very frustrat… read more
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Michael T
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We purchased Office 365 on June 6th for $.99. However when I
We purchased Office 365 on June 6th for $69.99. However when I click on the Microsoft Excel icon or the Microsoft Word icon on my MacBook Pro I get the following "You can't open the application " … read more
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John - Tech Expert
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I updated (purchased) microsoft office but my publisher
I updated (purchased) microsoft office but my publisher program is not working. I am not sure if publisher was not included, but I certainly thought it was. Here are my order details. … read more
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When opening Microsoft Office Publisher it asks me for a 25 digit product key. I located the product key, entered it and was told it was incorrect, to verify that I have the correct key and then retyp… read more
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Viet - Computer Tech
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I recently bought, by download, Microsoft Office home and Student
I recently bought, by download, Microsoft Office home and Student 2010. I can open up and use all programmes except for Microsoft Publisher 2010. When I try to open Publisher I am asked to enter the P… read more
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Hi I changed my Compaq Presario from Vista to Windows 7 and
Hi I changed my Compaq Presario from Vista to Windows 7 and I can't access Word Publisher without a product key. It won't accept the one that was entered when I installed it on Vista. Do I receive a n… read more
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Viet - Computer Tech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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