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I can't activate my Office 2016 for Mac license. It just
I can't activate my Office 2016 for Mac license. It just keeps taking me around in circles. I purchased through the MS volume licensing services center. I've downloaded and ran the MS Office Installer… read more
Shefin
Shefin
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I purchased Home and Student Office 2016 I need to put it on
I purchased Home and Student Office 2016 I need to put it on my tablet but I can't get it to work. What shall I do? … read more
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I think I have a non-authorized version of Office. I
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Mian-Wisal Ahmad
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I just purchased a new iPadpro and loaded my 365 apps on to
I just purchased a new iPadpro and loaded my 365 apps on to it. I can no longer edit excel spreadsheets. I have signed into excel with the correct credentials but it asks me to sign in again to edit a… read more
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UgoA
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I recently moved program files, program files (x86) and
Hi, I recently moved program files, program files (x86) and program data from one disk on my computer to another and now all of my microsoft applications won't open saying they have been moved. I have… read more
Bing
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I downloaded Office Home & Student 2019 yesterday but do not
I downloaded Office Home & Student 2019 yesterday but do not seem to be able to find it or open it anywhere. I just keep getting references to my old 2011 Word account. … read more
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Do I have to pay for this chat....I just brought a renewal
Do I have to pay for this chat....I just brought a renewal on my Microsoft Office 365... … read more
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Can't log in. Can't get Word. Agreed to pay $99 and changed password ***** … read more
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trying to install Microsoft Office Professional 2010 on a new computer … read more
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My old versions of the entire Office went defunct. I just
My old versions of the entire Office bundle went defunct. I just signed up for the one month free trial for Office 365 Personal (for MAC). However, it appears that it only activated Excel and did not … read more
Ameen Khan
Ameen Khan
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My old versions of the entire Office went defunct. I just
Second opinion] My old versions of the entire Office bundle went defunct. I just signed up for the one month free trial for Office 365 Personal (for MAC). However, it appears that it only activated Ex… read more
boxfrederick
boxfrederick
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I bought an excel app about a year ago that was perpetual
quot;I bought an excel app about a year ago that was perpetual and put it on this mac. Now it will not let me do anything with the files I created. It gives me the message "Action Required We've detec… read more
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After updating my Mac to OS 10.15.1 Catalina, I had to
After updating my Mac to OS 10.15.1 Catalina, I had to subscribe to Microsoft Office -- which I did. I followed the prompts to activate the account, but I still cannot use basic functions in Word: cut… read more
Cody
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Bachelor's Degree
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I have a MAc Office 2011 installed, but have been getting
hi I have a MAc Office 2011 installed, but have been getting messages so I thought I signed up to use a license for word and excel. But it's not activated and MS won't let me log in and I'm not sure i… read more
ZAID ALAMRO
ZAID ALAMRO
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I have a free faculty (I teach at UC Santa Cruz) Office 365
I have a free faculty (I teach at UC Santa Cruz) Office 365 account, and it is asking me to renew. I've tried but it keeps on telling me there's something "wrong" with my account. Please advice. … read more
Kamil Anwar
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I mistakenly installed an app update from Apple for Word It seems I should not have done that and now I am not sure how to recover the version of Word that I had … read more
Bing
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We are using Office 365 at work. I changed my password
We are using Office 365 at work. I changed my password ***** On my laptop, when I used the Excel Desktop client, I cannot access/sign in. I am certain I am using my correct password, and have been abl… read more
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I am a retired professor of Univ. Tenn., still active in
I am a retired professor of Univ. Tenn., still active in non-profit research and publishing, and need Office 365 Academic, but have no academic email anymore. I especially need full-feature Excel. Ste… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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