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My son's x box has been locked for days. He has sent several
My son's x box has been locked for days. He has sent several requests to have this matter resolved. I am extremely unhappy with the service we are receiving!! We have put quite a bit of money into the… read more
Rafi
Rafi
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Bachelors of Science
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I need to recover my account. Xbox one. 2 hours. Signing in
I need to recover my account JA: What app are you using? Customer: Xbox one JA: How long has this been going on with your XBox? What have you tried so far? Customer: 2 hours JA: Anything else you want… read more
Mr.Med
Mr.Med
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I'm trying to pre order a game and xbox keeps saying to
I'm trying to pre order a game and xbox keeps saying to contact Microsoft support … read more
Rafi
Rafi
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In requesting a call to my phone numberrequrding a separate
In requesting a call to my phone number(###) ###-####requrding a separate password ***** my Xbox account. Thx. … read more
Rafi
Rafi
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I need to get one of my accounts unlocked. Its on my Xbox
I need to get one of my accounts unlocked JA: What app are you using? Customer: its on my Xbox one game Forza Horizon 2 JA: How long has this been going on with your XBox? What have you tried so far? … read more
Rafi
Rafi
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I have two Xbox ones and we share an account for Xbox live
I have two Xbox ones and we share an account for Xbox live but the other one that I have set to be my home Xbox says that we don't have Xbox live. However on my Xbox with everyone's profile it says th… read more
Rafi
Rafi
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Bachelors of Science
4,165 satisfied customers
I can't sign in to my account. Xbox 1. It just started. I
I can't sign in to my account JA: What app are you using? Customer: Xbox 1 JA: How long has this been going on with your XBox? What have you tried so far? Customer: It just started JA: Anything else y… read more
Benjie
Benjie
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I'm trying to play my game on my Xbox and it's not letting
Hello I'm trying to play my game on my Xbox and it's not letting me sing in my account … read more
Rafi
Rafi
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Bachelors of Science
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My sons have a Xbox & they trying to purchase Vc for there
Ok My sons have a Xbox & they trying to purchase Vc for there game.. I use my credit card & one work..now I'm trying for my other son & it's not allowing me to purchase … read more
Benjie
Benjie
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I hope so, but it's okay if you can't I just bought Halo for
I hope so, but it's okay if you can't I just bought Halo for PC but it's not working … read more
Andrew Taylor
Andrew Taylor
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Are u a real person? So i have a very big problem. Its not
its not that so bascially let me tell u my mother 5 years ago bought me the xbox we placed it under a school account as you would assume i go to a different school the account is frozen not letting me enter the worset part is we dont remeber the passwword to the xbox … read more
Andrew Taylor
Andrew Taylor
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Bachelor of Computer Science
1,445 satisfied customers
I purchased an xbox gift card off Amazon. Then I clicked on
Hi I purchased an xbox gift card off Amazon. Then I clicked on the link to download to get the code. So it made me create an account and now I am trying to give my son the card so that he can play and… read more
Rafi
Rafi
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I reset my system and saved my games. I'm trying to sign
I reset my system and saved my games. I'm trying to sign back in and can't. Please help me. … read more
Dustin Stroh
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I'm locked out off my Xbox live account and my need help
I'm locked out off my Xbox live account and my need help with getting into my outlook email … read more
Mr.Med
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I cant remember it. Xbox. I have not played in a while and
i have not played in a while and it wanted my password. i punt in what i normally use to no avail. … read more
Rennan Lui
Rennan Lui
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I have an x box 1, I have miss placed my password also I
i have an x box 1, I have miss placed my password ***** I have a different server for my e mail I was (*****@******.***) I am now using comcast but my e mail is (*****@******.***) how do I fix all thi… read more
Miro
Miro
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I bought a refurbished xbox 360 and cant logg in to get my
i bought a refurbished xbox 360 and cant logg in to get my xbox live gamer tag … read more
Bing
Bing
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I;l. I can't log on to my Microsoft account. I'm also locked
I can't log on to my Microsoft account. I'm also locked out of xbox. with that said I'm Not very computer savy … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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