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Windows 10 Laptop crashed and I had to reload everything.
Windows 10 Laptop crashed and I had to reload everything. Reloaded my Office Professional Plus 2016 from cd with no problem. I opened MS Word and the product activation screen for Office 365 came up. … read more
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Ricky
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Hi! I have an apple computer. It was not running well so I took it to the Apple store over a year ago. While there they wiped my computer but did not reload office. I asked them to reload it and they … read more
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I bought Office Professional Plus 2016 on Januar, 2016, and installed it on my laptop under Windows 7. Earlier this year I upgraded to Windows 10. The Excel program had no problem. 2 days ago, When I … read more
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Office update wiped out Microsoft Ofiice. Office 16. Not
office update wiped out Microsoft Ofiice JA: What app are you using? Customer: office 16 JA: Have you installed any updates recently? Customer: yes JA: Anything else you want the Microsoft Office Expe… read more
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Office 2016 kept asking for an update. I tried to do it, but it kept taking me to Office 365 Finally I had to restore it and now it keeps trying to update unsuccessfully and I cannot remove or repauir… read more
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Prior to having my computer wiped clean in order to deal
Prior to having my computer wiped clean in order to deal with a virus, the technician back up the contents of my computer on an external drive. After reloading the contents to my computer, I was unabl… read more
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I own a dell computer, which I have had for many years.
I own a dell computer, which I have had for many years. Recently, it wouldn't start up, so took it to Best Buy to be fixed! They saved all my documents, however, had to delete the software. I am attem… read more
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I have purchased a copy of office 2016. When using it says
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I purchased Microsoft Office for my previous computer. It
I purchased Microsoft Office for my previous computer. It died. I bought a new computer and I would like to reload "Office back on the new computer. How do I do that? … read more
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My wife upgraded from Win 7 to Win 10 and shortly thereafter
My wife upgraded from Win 7 to Win 10 and shortly thereafter purchased a license for Microsoft Office 2016 approximately one year ago. Her computer recently has experienced a WDF violation error and I… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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