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I cannot open word. The icon was bouncing and I saw the
I cannot open word. The icon was bouncing and I saw the "verifying Word" bar. Now when I click on the icon nothing happens. something like this has happened before. I restarted computer and same thing… read more
Andy Tech
Andy Tech
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Bachelor of Computer Science
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Richard, I just switched my computer from my old MacBook Pro
Hi Richard, I just switched my computer from my old MacBook Pro to my new MacBook Pro and now Excel will not let me save. Word is ok, just Excel. … read more
Stefan
Stefan
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I recently renewed my Office. All the accessories (Word,
I recently renewed my Office. All the accessories (Word, Excel, etc) show 2013. Does the renewal not uipdate to the more current programs? … read more
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Stefan
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I have microsoft 365 personal, for mac. Suddenly, Word will
I have microsoft 365 personal, for mac. Suddenly, Word will not allow me to save any new document. … read more
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I have two iMacs and ordered Microsoft 365 for one year in
I have two iMacs and ordered Microsoft 365 for one year in April of 2021. I've used this same software package in the past and had no issues with it. I have the newest MacOS on both machines. But, on … read more
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Ellen; I subscribe to Office 365, yesterday I went to open
Ellen; I subscribe to Office 365, yesterday I went to open my Word documents and I got a message saying that my Word was an unlicensed product. I was able to access Excel, … read more
caraleneK
caraleneK
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I purchased the license of Office yesterday and have the
I purchased the license of Office yesterday and have the activation key. But when I downloaded the MS today, I didn't enter the activation key. I'd like to know if my MS is really associated with the … read more
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I brought a new computer and need to transfer my access to
I brought a new computer and need to transfer my access to word 365 to my new computer … read more
caraleneK
caraleneK
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I deleted word for storage as an editor. Is there anyway I
I deleted word for storage as an editor. Is there anyway I can download it back … read more
Stefan
Stefan
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Associate Degree
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I got the Microsoft 365 yesterday but I dont see it on my
I got the Microsoft 365 yesterday but I dont see it on my computer. and something about my account security. And I do better in talking to someone on the phone … read more
Stefan
Stefan
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We have Office 365 that we purchase for $99 per year for 5
Hi, Steve. We have Office 365 that we purchase for $99 per year for 5 licenses. We recently purchased a new Dell Laptop to replace an older one but cannot get Office to load on the new laptop. Help pl… read more
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Stefan
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Thanks for replying,i subscribed Microsoft word 365 for ,99
hi ,thanks for replying,i subscribed Microsoft word 365 for 69,99 euro but I couldn't use it , … read more
Stefan
Stefan
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When trying to get into Word or any other Microsoft program
when trying to get into Word or any other Microsoft program it says it is updating office and then stops and it reads " application was unable to start correctly(0xc0000142)." It was working fine yest… read more
Stefan
Stefan
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Associate Degree
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An MS Office issue. I have a 4 year old HP Envy laptop and
An MS Office issue. I have a 4 year old HP Envy laptop and Windows 10 - 64 bit. I was told here to solve a problem I had to go to MS Windows repair. I did that but now my MS Office doesn't work right.… read more
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MS Office Word 365 has begun misbehaving. Word 365. Windows
MS Office Word 365 has begun misbehaving JA: What app are you using? Customer: Word 365 JA: Have you installed any updates recently? Customer: Windows only updates JA: Anything else you want the Micro… read more
Expert
Expert
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Cant open ms word (office 365). This morning I cant open ms
cant open ms word (office 365). This morning I cant open ms access. After follow step guided by microsoft support & recovery assistant, I managed to open ms access but not ms word. Been installing the… read more
Jess
Jess
Bachelor's Degree
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I've been having problems retrieving my Outlook email. On my
I've been having problems retrieving my Outlook email. On my system has been for a long time Microsoft Office 2010, and a few months ago I got and installed a subscription to Office 365 (annual). I've… read more
Cody
Cody
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I have the error message that my MS Word subscription has
I have the error message that my MS Word subscription has expired. I was given the option of providing a product key or adding the computer to an active account. I have already downloaded MS 365 on th… read more
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Jess
Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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