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I had 2007, but it had stopped working a couple years ago so I switched to Windows mail. Windows mail started having problems 2/23 so I bought Office 2010 from ebay and ran it as an upgrade. When I opened it up, it was still stuck, so I uninstalled both 2007 and 2010, then reinstalled 2010 as a full program and it's still stuck. … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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