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Word crashed, and has somehow lost 6 pages of my tracked
Second opinion] Word crashed, and has somehow lost 6 pages of my tracked changes. Only the later pages are showing my edits … read more
Bing
Bing
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My old MacBook Pro laptop crashed and cannot be reopened. I
My old MacBook Pro laptop crashed and cannot be reopened. I need to install my Microsoft office on my my new MacBook Pro. How do I do this? … read more
caraleneK
caraleneK
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I have a new MacBook Pro and using Word is more complicated
I have a new MacBook Pro and using Word is more complicated for me than it was with my old MacBook Pro. This morning, On a Word document, which had been "saved as", I added some thoughts and then I in… read more
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Randy IT Tech
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I recently purchased a new Mac Book Pro. Today I purchased a
I recently purchased a new Mac Book Pro. Today I purchased a downloadable version of MS Office Home Student 2019. I ran through the installation process and then tried to open Word -- got a message th… read more
Rennan Lui
Rennan Lui
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I have a document with many chapters. They are divided by
I have a document with many chapters. They are divided by section breaks. Each chapter has a title. They do not seem to be section headings yet. I want to create section headings in a specific style. … read more
Kaiser
Kaiser
Computer Engineer I
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Den Branden. I have an Office (pro) licence. Now my old
Hello, I'm Marc Van den Branden. I have an Office (pro) licence. Now my old MacBook Pro crashed complete so I bought a new one. How can I install it on my new one? … read more
Maria-Nina
Maria-Nina
Bachelor's degree /Scholar
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My hard drive crashed on my MacBook Pro. I installed a new
Hello, my hard drive crashed on my MacBook Pro. I installed a new drive and restored the system software all programs and files. Every Adobe program and other programs opened without a problem. Office… read more
Bing
Bing
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I am looking to recover an unsaved word document. Version
it wasn't in the trash the issue is that I created a file two days back and seem to have forgotten to save it! and i think my laptop crashed maybe yesterday and I didn't realize that I hadn't saved the document … read more
Richard
Richard
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I'm having a problem with Word for Mac, Version 16.16.20.
I'm having a problem with Word for Mac, Version 16.16.20. When I try to save a document, Word crashes an does not save the document. First time it happened was yesterday, and I cleared the AutoRecover… read more
Tech-Expert
Tech-Expert
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I have a MacBook Pro (2018), but use Microsoft Word for word
Hi: I have a MacBook Pro (2018), but use Microsoft Word for word processing. I got an update message from Microsoft last night and clicked. It caused My Microsoft Word software to crash and all word d… read more
Bing
Bing
Freelance IT Consultant
2,196 satisfied customers
I had Microsoft word for years and used it often. Then,
I had Microsoft word for years and used it often. Then, suddenly I couldn't access it. It was asking me for my keychain password, which I didn't know, and then I got very messed up. I consulted the In… read more
Bing
Bing
Freelance IT Consultant
2,196 satisfied customers
I have an old version of microsoft word (2008), and my new
I have an old version of microsoft word (2008), and my new MacBook pro indicates that it word use 32-bit and soon it will require 64-bit technology. What do I need to do? … read more
JustinTimeTech
JustinTimeTech
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My microsoft word crashed and I lost a document. I have a
My microsoft word crashed and I lost a document. I have a macbook air. Can I recover it? … read more
Bing
Bing
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I purchased a Mac Book Pro and picked it up on 9-14. I also
I purchased a Mac Book Pro and picked it up on 9-14. I also purchased Office 365 which I downloaded to the machine on 9-18. My computer crashed at some point (I was gone) . I restarted it and on Satur… read more
OakdaleTech
OakdaleTech
Owner
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I am using Microsoft Office For Mac on my MacBook Pro
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Primarly Excel and Word. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 2018-03-02 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.7.3.170325 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.7.3.170325 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14.7.3.170325 Blame Module Offset: 0x00122309 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 … read more
Bing
Bing
Freelance IT Consultant
2,196 satisfied customers
I saved over an version of a word document yesterday. I jsut
I saved over an version of a word document yesterday. I jsut realized it. Im trying to restore the older version but the option isnt available … read more
Dustin
Dustin
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How do i recover a file after microsoft word crashed, It's a
how do i recover a file after microsoft word crashed … read more
Kris R
Kris R
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Computing
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How do I find my Microsoft Office product installation key?
How do I find my Microsoft Office for Macs product installation key? I just purchased a new Macbook Pro and the Apple store transferred all my information from my old laptop to my new one, but I canno… read more
Stefan T
Stefan T
Service Technician
22 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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