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I ordered and installed microsoft office 360 personal.
I ordered and installed microsoft office 360 personal. Product working fine. The problem is that in the order/install process, i mistakenly downloaded the product twice. Now starting on Nov 30, I am s… read more
Ugo A
Ugo A
BA/BS
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I have been a regular user of Word and Excel for years but I
I have been a regular user of Word and Excel for years but I don't have info about my subscription. When I now open some of my documents, I'm being asked to activate a trial subscription. What is that… read more
Dustin Stroh
Dustin Stroh
Computer Networking and Information Securities
479 satisfied customers
I renewed microsoft office about 5 months ago. I had to have
I renewed microsoft office about 5 months ago. I had to have the computer set to factory settind enegs about 3 months ago and need the software re-installed. How can you help? … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
427 satisfied customers
I purchased a copy of Microsoft office over a year ago and
I purchased a copy of Microsoft office over a year ago and installed it on my computer which has crashed. I had to purchased a new computer and had Microsoft ffice 365 installed in it. I can not find … read more
Vishnu
Vishnu
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427 satisfied customers
I have a duplicate payment on my micorosoft 365 account.
I have a duplicate payment on my micorosoft 365 account … read more
Ameen Khan
Ameen Khan
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Information Technology Management / Computer Science
3,130 satisfied customers
1. Repeat of last years problem see service request number
1. Repeat of last years problem see service request number(###) ###-#### 2. Confirmation of payment email received 3. ” From: Date: Thu, Apr 4, 2019 at 3:36 PM Subject: Office 365 Home renewal confirm… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,477 satisfied customers
I have received an email telling me that my OneDrive account
I have received an email telling me that my OneDrive account has been frozen, and I tried to get it unfrozen I now believe their is a fee involved..if so I do not want it unfrozen … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,477 satisfied customers
I purchased Microsoft Office Home and Student 2019 earlier
I purchased Microsoft Office Home and Student 2019 earlier this year, but the only 2019 program I can find in my computer is Excel. Not Word or Power Point. All the Microsoft Office items in my progra… read more
Shefin
Shefin
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Engineering Diploma
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I have an excewll sheet open trying to save but saying
i have an excewll sheet open trying to save but saying sharing violation … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,769 satisfied customers
Yesterday I bought and downloaded Microsoft 365. $75.06 has
Yesterday I bought and downloaded Microsoft 365. $75.06 has been charged to my credit card, with a recurring annual subscription. That's fine - except that I wanted the version that includes Publisher, which is not in the version I received. … read more
Bing
Bing
Freelance IT Consultant
853 satisfied customers
Can't active office 365. Apple Subscription Confirmation
Apple Subscription Confirmation Office 365 Personal Office 365 Personal Office 365 Personal (1 month) Free for 1 month Dear Yeudee, You've purchased the following subscription with a 1‑month free trial: Subscription Office 365 Personal App Microsoft Word Content Provider Microsoft Corporation Date of Purchase 24 January 2019 Introductory Offer Free for 1 month Subscription Price USD 59.99/year starting 24 February 2019 Payment Method Amex .... 1530 You won't be charged for the free trial. After the free trial ends, your subscription will renew at USD 59.99 unless cancelled by 23 February 2019. To learn more or cancel, review your subscription. Sincerely, The App Store Team For answers to frequently asked questions, please visit Apple Support. Privacy: We use a Subscriber ID to provide reports to developers. Apple Apple ID Summary • Terms of Sale • Privacy Policy Copyright © 2019 Apple Inc., All rights reserved … read more
Bing
Bing
Freelance IT Consultant
853 satisfied customers
When I logon too Office it tells me my subscription will be
when I logon too Office it tells me my subscription will be cancelled on June 7th. when I check my visa statement the subs have not been paid since January 2019. … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,769 satisfied customers
I'm being asked to renew my Microsoft Office 365 Home for
Hi. I'm being asked to renew my Microsoft Office 365 Home for $99. Am I going to have to pay $99 every year to keep Microsoft on my computer? … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
427 satisfied customers
Om January 10,2019 I renewed my subscription and paid with a
Om January 10,2019 I renewed my subscription and paid with a credit card. I now unable to open up excel or scan to email. cAN YOU ASSIST … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,100 satisfied customers
What is your phone number? Apple I-Phone 7. There is no
There is no problem with my phone, it with trying to get my account straightened out and my software loaded. … read more
David L
David L
Bachelor's Degree
6,213 satisfied customers
I have a Microsoft Office 365 Home subscription. I was
I have a Microsoft Office 365 Home subscription. I was attempting to repair the installation when it was totally removed from my computer. What do I do now? … read more
PC_Wizzard
PC_Wizzard
IT Technician
1,361 satisfied customers
I am installing a new computer. I am installing my MS Office
Thank you! I am installing a new computer. I am installing my MS Office 365 software as well. It looks like it installed, but now it's asking for my product key... I cannot find it! I have searched fo… read more
John
John
System/Network administrator
High School or GED
2,864 satisfied customers
I purchased a new laptop in January, I then purchased a
I purchased a new laptop in January, I then purchased a Microsoft office program At Officeworks with a 12 month usage I then had a computer technician install it for me. … read more
Moses C
Moses C
Bsc
2,080 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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