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I have bought a new laptop and want to get it added to my
I have bought a new laptop and want to get it added to my office 365 account … read more
Jess M.
Jess M.
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Bachelor's Degree
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Hi David. I just downloaded Microsoft 365 through my workplace onto my laptop but still have Microsoft Office 11 on my laptop. Until now, all of my documents (Powerpt/XL/Word) to date have been update… read more
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Isaac Franklin
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Trying to install Office 365 on a new laptop. Seems to be stuck at 51 for over an hour. Please advise. Thanks … read more
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I bought a new HP Laptop at Best Buy and need to transfer
I bought a new HP Laptop at Best Buy and need to transfer the Office 365 account from my previous computer. I very recently paid for a renewL … read more
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I had an urgent issue to attend to when we had started
Hi Pearl, its me again. I had an urgent issue to attend to when we had started discussions earlier. … read more
technicalcat
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I am unable to re-install Office 365. It did not transfer well to my new computer. I believe I have tried every solution your site has provided. When attempting to load the application, it initially a… read more
Vishnu
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I am in Austria, but need to use my US card to buy 365 and
I am in Austria, but need to use my US card to buy 365 and the forms will not allow this. I am trying to purchase 365 in English, with a US visa … read more
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Install office 365 but the demo version is still on my hp laptop … read more
Viet -MS Office Tech
Viet -MS Office Tech
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I have 2 Laptops. Already have 365 family on one PC. Trying
I have 2 Laptops. Already have 365 family on one PC. Trying to add 365 to my old Laptop (WIN 7). The system keeps confusing things. So I tried to assign an acct to another email acct. Very confusing. … read more
Cody
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How do i transfer my office 365 subscription to a new laptop ? … read more
Jess M.
Jess M.
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I migrated my computer with a new one and I had micro soft
I migrated my computer with a new one and I had micro soft office on my old computer and. when I opened my new computer that was migrated from my old computer the new computer was asking for a key to. open up my Microsoft office app … read more
technicalcat
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I have Office 365 on my laptop. I am going to buy a new
I have Office 365 on my laptop. I am going to buy a new desktop PC and sell the laptop. How to I transfer Office 365 to the new computer? … read more
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Chris L.
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I purchased Microsoft Office over a year ago. Recently I had
I purchased Microsoft Office over a year ago. Recently I had a virus and The Geek Squad wiped out my laptop. Can you retrieve my account and reinstall for me? … read more
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I wouldnrather talk on the phone, but I can't find your
I wouldnrather talk on the phone, but I can't find your phone number! … read more
Jess M.
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I purchased Microsoft Office 2013 Home & Student Download a
Hi! I purchased Microsoft Office 2013 Home & Student Download a few years ago. I've since gotten a new laptop which had Windows 365 on it. That subscription has expired but I didn't purchase a subscri… read more
Jess M.
Jess M.
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I bought a Microsoft office 365 personal and I need help to
hi Pearl, I bought a Microsoft office 365 personal and I need help to get it download into my laptop. I have the serial numbers. … read more
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,100 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

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20 years experience providing remote computer support

Kamil Anwar

Kamil Anwar

Office Specialist

363 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

James K.

James K.

Consultant

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Shefin

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208 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

IT Miro

IT Miro

Computer Scientist

193 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

174 satisfied customers

Certified Expert with over 10 years experience.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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