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Related Microsoft Office Questions
Do the MS Office licenses expire? I suddenly don't have
Do the MS Office licenses expire ? I suddenly don't have Word, Excel etc but can't find any info on my licenses - have used on this Mac for three years I would guess … read more
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John
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High School or GED
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M. I have an Apple MackBook Pro that i just updated the
Hello David. My name is***** I have an Apple MackBook Pro that i just updated the operating system to the Catalina OS. I was purechased a subscription for the Excel/Word for mack. When i Attemped to u… read more
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Richard
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I have a MacBook Pro in which several years ago I purchased
I have a MacBook Pro in which several years ago I purchased the Home & Office version for Word & Excel, etc. I haven't ever had any problems with either of those applications, until now. In the past c… read more
Justin Johnson
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After updating my Mac to OS 10.15.1 Catalina, I had to subscribe to Microsoft Office -- which I did. I followed the prompts to activate the account, but I still cannot use basic functions in Word: cut… read more
Cody
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My MacBook Pro is telling me that I cannot use Microsoft
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Tech Raksh
Tech Raksh
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I can't get Microsoft Officeto activate. I'm pretty sure
I can't get Microsoft Office(###) ###-####to activate. I'm pretty sure I've actually paid for it twice. Always bombs out after this screen. b/Users/dangedman/Desktop/Screen Shot 2019-08-28 at 10.44.07… read more
Ugo A
Ugo A
BA/BS
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I paid for a subscription in March 2019 for Office programs
I paid for a subscription in March 2019 for Office programs and now I am getting a message that I need to renew already. Please tell me if I have an active subscription or not.***@******.*** and***@**… read more
Bing
Bing
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I have a free faculty (I teach at UC Santa Cruz) Office 365
I have a free faculty (I teach at UC Santa Cruz) Office 365 account, and it is asking me to renew. I've tried but it keeps on telling me there's something "wrong" with my account. Please advice. … read more
Kamil Anwar
Kamil Anwar
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Are you able to tell if my microsoft subscription is still
Are you able to tell if my microsoft subscription is still active? I turned my computer on and microsoft shortcuts are missing … read more
Viet -MS Office Tech
Viet -MS Office Tech
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I recently had to use the Dell Backup and Recovery system to
I recently had to use the Dell Backup and Recovery system to re boot my whole hard drive. i have since got it all back and I reinstalled the Office Home and Student 2016 program again, and it looked l… read more
Moses C
Moses C
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I wanted to renew my subscription to Office 365. I think I
I wanted to renew my subscription to Office 365. I think I did as I was charged for it. But I am unable to install it or to reactivate it. I need to use it immediately for my work and am very frustrat… read more
Michael T
Michael T
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I just had to replace my Surface Pro. The Genius at the
I just had to replace my Surface Pro. The Genius at the Microsoft Store told me I needed to download replacements for my various programs. I have Microsoft 365. What do I need to do to download and in… read more
Cris
Cris
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I am using Windows 10. One day, without asking me, all my MS
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John - Tech Expert
John - Tech Expert
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I have Microsoft Office 2015. I am trying to use it on a new
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Periodically, my Word.doc will not open even thought I have,
Periodically, my Word.doc will not open even thought I have, and have hd for a long time, a subscription. It will not take my email (the Microsoft one or my personal one) or my password ***** it does … read more
Bing
Bing
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851 satisfied customers
My computer did an automatic update for Word and Excel and
My computer did an automatic update for Word and Excel and the new version requires a subscription and I cannot access any of my documents. I can't print or edit. When I tried to activate the subscrip… read more
Jess M.
Jess M.
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We purchased a new computer from Best Buy. At the time of
We purchased a new computer from Best Buy. At the time of purchased we also had Microsaoft 365 Personal 365. The first problem is it was to be forever not 365 days. I know you cannot help with that is… read more
Bing
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We have a new Microsoft Office 365 Home Subscription
We have a new Microsoft Office 365 Home Subscription purchased at Costco in July 2017. My husband's laptop is the initial download of these programs (2x due to repairs made by Toshiba to the computer)… read more
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Meet the Experts:

Jess M.

Jess M.

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The-PC-Guy

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Kamil Anwar

Kamil Anwar

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Chris L.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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