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I'm locked out of my new computer after working with your
I'm locked out of my new computer after working with your customer support rep on Sunday. Case #***** I was unable to continue the session after i was asked to restart my computer. … read more
Rennan Lui
Rennan Lui
Computer Support Specialist
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I had edited a word file that was read only. When I clicked
Hello Pearl, I had edited a word file that was read only. When I clicked save, it did not save anything that I had recently type on. … read more
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Rennan Lui
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I am a word perfect user and have been for a time. I have
I am a word perfect user and have been for a long time. I have corel word perfect Office X6 on my computer and have for years. I'm not as tech savvy as many people. I do a lot of word processing. I am… read more
Bing
Bing
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725 satisfied customers
Last night I received an offer to update my Word Perfect 8
last night I received an offer to update my Word Perfect 8 to Word Perfect 9. My bill for this was $118.99. Now I find this morning that I already have Word Perfect 10. How can I get my money back? … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
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This Lenovo is new to me and I cannot open old xlr or pdf
this Lenovo is new to me and I cannot open old xlr or pdf files which date back 7 to 10 yrs.. Am I doing something wrong? Do I need to purchase new programs? … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
1,188 satisfied customers
I have had "Word" forever. I still have my old Power Point
I have had "Word" forever. I still have my old Power Point and Excel but lately (the last two months) my word doesn't work. I can use it on my computer but all downloads are lost. I have a Dell that i… read more
Michelle
Michelle
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Bachelor's Degree
2,779 satisfied customers
I have a template/file I'm trying to duplicate from Word
I have a template/file I'm trying to duplicate from Word Perfect into Word. I has special formatting like numbered lines, boxes drawn, and compressed format starting on Page 3. Who can do this for me?… read more
YourITguy18
YourITguy18
IT support Analyst
Associate of Applied Science
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Microsoft word has disappeared and I have tons of VIP info
Microsoft word has disappeared and I have tons of VIP info there. How in the world do I retrieve them. … read more
Jason Jones
Jason Jones
AAS Information Technology
12,577 satisfied customers
I have written a book (6 months work!) on WordPerfect X8 and
I have written a book (6 months work!) on WordPerfect X8 and their page numbering simply doesn't work. I also have MS 365. Can I convert my WP text to Word using MS 365? … read more
murpmi00
murpmi00
BS of Science
132 satisfied customers
I have important WPW files I can no longer open because of
I have important WPW files I can no longer open because of the advances in computers . how do I get conversion of the WPW files to docs or possibly PDF would work. Help!! … read more
Mr.Med
Mr.Med
2,134 satisfied customers
Well - I have gone to Microsoft Word, trying to get into WPS
Well - I have gone to Microsoft Word, trying to get into WPS but here is the problem. Document created in WPS on old hard drive; transferred to new hard drive but when I went to open it, it was alphab… read more
Jason Jones
Jason Jones
AAS Information Technology
12,577 satisfied customers
I don't think you understand my question. When I open a file
I don't think you understand my question. When I open a file on my phone with word on my phone, a file that I've downloaded to my phone, it only opens to read-only. I need to be able to edit these doc… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
2,381 satisfied customers
When I installed WP X6 it gave me a function to open all Word
When I installed WP X6 it gave me a function to open all Word documents in WP. I cannot find how to turn this off. I want to allow any Word documents I open to be opened in Word. Also, when I try to s… read more
James R
James R
Bachelor's Degree
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I use Word 2008 on a Mac Mini. I need to embed fonts in a
I use Word 2008 on a Mac Mini. I need to embed fonts in a PDF file and was told to go to Tools/Option (or File/Option) -- neither of which displayed an "Option" option. So how do I check to make sure … read more
jstinehelfer
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I have Windows XP on my desk top and use Outlook Express for
I have Windows XP on my desk top and use Outlook Express for my e-mails. I recently added Microsoft Office and Student 2007 due to not being able to open some e-mails being sent to me. When this new s… read more
RPI Solutions
RPI Solutions
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Bachelor's Degree
3,487 satisfied customers
I am using Wordperfect Office x5. I want to ba able do download
I am using Wordperfect Office x5. I want to ba able do download a document to a floppy disc in a form that can be accessed by another computer that has only wordperfect 5.1. I tried to save a document… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,048 satisfied customers
I have on my computer Microsoft Works Suite 2001 which I
I have on my computer Microsoft Works Suite 2001 which I have used forever. It is holding approx 50 files which I can not access. I have loaded and uninstalled 8 x . Every time I would do this I get s… read more
cpugeek
cpugeek
IT Manager
Master's Degree
51 satisfied customers
I have Microsoft Word 4.0 (DOS version) and a large number
I have Microsoft Word 4.0 (DOS version) and a large number of associated doc files. I need to be able to read these doc files in Word 97 (Windows) while preserving the formatting from Word 4.0. Hence,… read more
Molinari
Molinari
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CompTIA A+ Certification
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Meet the Experts:

David L.

David L.

Microsoft Office Expert

5,752 satisfied customers

20 years experience as a Computer Engineer. Microsoft & Cisco Certified.

Jess M.

Jess M.

Computer Support Specialist

1,048 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

732 satisfied customers

20 years experience providing remote computer support

Kamil Anwar

Kamil Anwar

Office Specialist

342 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

186 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

171 satisfied customers

Certified Expert with over 10 years experience.

Shefin

Shefin

Microsoft Office Specialist

150 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Steve Herrod

Steve Herrod

Computer Support Specialist

132 satisfied customers

Trained in Microsoft Office from 2000 through to latest version 2010.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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