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I was trying to install Office Home & Student 2019 on my new
I was trying to install Office Home & Student 2019 on my new PC running Windows 10. It started to install, but now all I have is a blank gray screen. I can't exit or close. What can I do. the product … read more
Shefin
Shefin
Microsoft Office Specialist
Engineering Diploma
208 satisfied customers
I have a brand new Dell lap top It came with a one year
I have a brand new Dell lap top It came with a one year subscription to office 365 I was deleting some unused programs and deleted office 365 by mistake. Any way I can get it back?? … read more
Tech Raksh
Tech Raksh
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I got a new laptop, and a Microsoft 365 (personal)
i got a new laptop, and a Microsoft 365 (personal) subscription key / code can i use the Office 365 key as my Windows activation key? … read more
John
John
System/Network administrator
High School or GED
2,864 satisfied customers
Can't active office 365. Apple Subscription Confirmation
Apple Subscription Confirmation Office 365 Personal Office 365 Personal Office 365 Personal (1 month) Free for 1 month Dear Yeudee, You've purchased the following subscription with a 1‑month free trial: Subscription Office 365 Personal App Microsoft Word Content Provider Microsoft Corporation Date of Purchase 24 January 2019 Introductory Offer Free for 1 month Subscription Price USD 59.99/year starting 24 February 2019 Payment Method Amex .... 1530 You won't be charged for the free trial. After the free trial ends, your subscription will renew at USD 59.99 unless cancelled by 23 February 2019. To learn more or cancel, review your subscription. Sincerely, The App Store Team For answers to frequently asked questions, please visit Apple Support. Privacy: We use a Subscriber ID to provide reports to developers. Apple Apple ID Summary • Terms of Sale • Privacy Policy Copyright © 2019 Apple Inc., All rights reserved … read more
Bing
Bing
Freelance IT Consultant
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I tried this morning to reactivate my Microsoft and paid
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Bing
Bing
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My father-in-law purchased this dell laptop 18 months ago,
My father-in-law purchased this dell laptop 18 months ago, and MS word is now saying that it is no longer registered. He purchased MS word with this laptop, is there a product key somewhere I can use … read more
Uran
Uran
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I could really use help subscribing to MS Project Pro for
Hi Pearl. I could really use help subscribing to MS Project Pro for Office 365 and help downloading MS Project Pro for Office 365 onto my desktop computer. Is there any way I can work with a MS IT per… read more
RobsWorld
RobsWorld
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I am having issues with applying the 2 x 25 digit keys that
I am having issues with applying the 2 x 25 digit keys that I purchased from JB HIFI yesterday. My account is***@******.*** however I get a message saying that that account does not exist. I then trie… read more
Bing
Bing
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It is about me not being able to pay for my yearly
it is about me not being able to pay for my yearly subscription to Microsoft - can you help me? … read more
Vishnu
Vishnu
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Microsoft Certified Technology Specialist (MCTS)
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My wife bought me a new laptop for Christmas which included
My wife bought me a new laptop for Christmas which included a 1-year subscription for Microsoft Office 365 Personal 32-bit/64 (with auto renewal). I see on the invoice where it says BP/Subscription ID… read more
Tim McKee
Tim McKee
Senior Service Desk Engineer
HND
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I have MS Office 365 and now have a new desktop. Can I get
Hello I have MS Office 365 and now have a new desktop. Can I get my product key so I can activate it here on my new computer? Victoria&********… read more
Cody
Cody
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Bachelor's Degree
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Where can I find my Microsoft Office 365 seven digit account
Where can I find my Microsoft Office 365 seven digit account code as requested for 12 month renewal … read more
Bing
Bing
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We purchased a new computer from Best Buy. At the time of
We purchased a new computer from Best Buy. At the time of purchased we also had Microsaoft 365 Personal 365. The first problem is it was to be forever not 365 days. I know you cannot help with that is… read more
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I have a new computer with a new Word prog. I copied some
I have a new computer with a new Word prog. I copied some files from my old computer but can't open them in Word. … read more
Cris
Cris
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I have a new Dell, and I'm trying to establish the 365 day
I have a new Dell, and I'm trying to establish the 365 day free trial for Microsoft Office, and the screen is stuck at the "sign in" or "create new account" screen. Can't "x" out of it, can't pick any… read more
Kris R
Kris R
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I am trying to renew my Microsoft 365 which expires
I am trying to renew my Microsoft 365 which expires tomorrow. Need to provide up dated information on my credit card acct. # … read more
GeekGal
GeekGal
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Bachelors Degree
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I purchased Office 365 from Costco and a HP Pavilion about a
I purchased Office 365 from Costco and a HP Pavilion about a year ago when I retired,.. from the Navy. I finally got WIN 9 up and almost booted. It started auto grading from WIN 9 to WIN 10 a month ag… read more
Richard
Richard
IT Manager
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16,726 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
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Cody
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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