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I have an iMac that is at least 7 years old and have happily
I have an iMac that is at least 7 years old and have happily been using the Microsoft Office products-- primarily Word. I recently had someone put in a new solid state drive. Now I am being asked for my Microsoft account and password. After 7+ years, I have no idea what my password ***** Help! … read more
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,048 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

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20 years experience providing remote computer support

Kamil Anwar

Kamil Anwar

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

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Chris L.

Chris L.

Support Specialist

171 satisfied customers

Certified Expert with over 10 years experience.

Shefin

Shefin

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150 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Steve Herrod

Steve Herrod

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Trained in Microsoft Office from 2000 through to latest version 2010.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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