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New Office 365 in new computer, software installed by Micro
New Office 365 in new computer, software installed by Micro Station dealer. Office account and Outlook both request a password, which I do not have and don't recall ever having from my previous 2007 v… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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I am so frustrated! Can you help me? This all began early
This all began early this afternoon when I tried to install MS Office 365. I recently retired. Have always had MS Office thru work and have not had to pay for it. I need to do some things in Excel and went online and paid $106.42 so that i can have MS Office. Gotta put in a new password ***** a new password ***** it doesn't like my email address - I do NOT want another email address. I just want to install MSO 365. Please help. … read more
Alex Royce
Alex Royce
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I have just updated my computer, Ive added it to my
I have just updated my computer, Ive added it to my Microsoft account, I have downloaded Office 365 onto my computer but I cant get it to recognise it. I have the disk but I don't have a disk drive in… read more
John
John
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High School or GED
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I purchased Microsoft 365, may years ago. my subscription
I purchased Microsoft 365, may years ago. my subscription renewed 10/0818 for $99.99. I can't find the key to apply to my new computer. … read more
Divyansh Pagaria
Divyansh Pagaria
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OFFICE at staples in may the product code would not work i
OFFICE at staples in may the product code would not work i was peprovided another code wich i entered and it did not work tis is nov and i still can run office … read more
John
John
System/Network administrator
High School or GED
2,864 satisfied customers
I am installing a new computer. I am installing my MS Office
Thank you! I am installing a new computer. I am installing my MS Office 365 software as well. It looks like it installed, but now it's asking for my product key... I cannot find it! I have searched fo… read more
John
John
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High School or GED
2,864 satisfied customers
I have MS Office 365 and now have a new desktop. Can I get
Hello I have MS Office 365 and now have a new desktop. Can I get my product key so I can activate it here on my new computer? Victoria&********… read more
Cody
Cody
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I can't access my account no matter what I try. Microsoft
Not that I'm aware of but I use it on my computer all the time … read more
Jess M.
Jess M.
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I got a new computer dowloaded Office but it does not let me
I got a new computer dowloaded Office but it does not let me through. … read more
Jess M.
Jess M.
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Bachelor's Degree
1,100 satisfied customers
Can I transfer my license for Microsoft Office from this
Can I transfer my license for Microsoft Office from this computer to a new one? My computer has been randomly "blue screening," so I am buring another computer with Windows 10 Home & Business installe… read more
Moses C
Moses C
Bsc
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I moved to a new iMac and my licensed version of MS Office
I moved to a new iMac and my licensed version of MS Office 2011 no longer works. Its asking for a product key which I no longer have. Can you provide me one? … read more
Bing
Bing
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853 satisfied customers
I did not download office 365 and it has corrupted my old
I did not download office 365 and it has corrupted my old system. It won't accept my apple id and my system is useless.I can;' save anything … read more
Bing
Bing
Freelance IT Consultant
853 satisfied customers
I got a renewal notice for office 365- after several
I got a renewal notice for office 365- after several attempts I keep getting told I'm locked out for using wrong pins ,wrong account , wrong passwords etc and to go back and try to use my previous pro… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
1,100 satisfied customers
I have Office 365 home. I wANT TO LOG INTO THE ACCOUNT BUT
I have Office 365 home. I wANT TO LOG INTO THE ACCOUNT BUT IT Apparently wants a user account other than my Microsoft account. I have not record of that information … read more
Josh
Josh
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Associate Degree
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I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
3,650 satisfied customers
I have a new Lenovo computer. Installed Office 365. I can
I have a new Lenovo computer. Installed Office 365. I can open Word, Excel, etc. Anytime I click on a command, Page Format Landscape for example, or try to paste text from an email the program freezes… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
3,650 satisfied customers
I installed office 365 on my daughters mac air 6 months ago,
I installed office 365 on my daughter's mac air 6 months ago, now trying to install on my son's mac air, but it's not allowing us to do that as it says cannot activate office with his account. Cannot … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,476 satisfied customers
Hello Ich habe am 11.08.2013 ein office 365 Home Premium gekauft
Hello Ich habe am 11.08.2013 ein office 365 Home Premium gekauft und kann es nicht öffnen. Meine Kdn.: HF-OzwAAAABdEgPA Bitte schicken Sie mir den korrekten Zugangs Lizenzschlüssel.Danke [email protected]… read more
Michelle
Michelle
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Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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