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Related Microsoft Office Questions
I have office 365 that was just updated last week and now
I have office 365 that was just updated last week and now when I try to login into excel one drive i get this. message.The authentication session has expired. Please sign-in again. … read more
James K.
James K.
Managing Director
4,194 satisfied customers
For over 1 year i have been having difficulty signing into
for over 1 year i have been having difficulty signing into my microsoft account due to forgotten password. i am not going to create a new account because i have subscriptions being paid on my account … read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
505 satisfied customers
I'm having trouble logging in, When I try logging in it says
When I try logging in it says that there is a problem with my Microsoft and that it needs to be fixed … read more
Jerry Hannell
Jerry Hannell
Bachelor's Degree
8,321 satisfied customers
Office programs will not start since the May windows update.
Hi, Office programs will not start since the May windows update. Receive something went wrong message. I have user the repair function 4 times. Both online and offline versions. After running the repa… read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
429 satisfied customers
I keep getting this message when I try to log in to my
I keep getting this message when I try to log in to my windows account: omething went wrong and we can't sign you in right now. Please try again later. The Microsoft account login server has detected … read more
BobC
BobC
Masters
721 satisfied customers
It does not work. I dont know why? I don't know, what is
I was trying to use excel sheet, it didn't allow me to and asking to sign in to my account. I was trying to but it said something went wrong!… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
2,988 satisfied customers
I reset my password and got message that something was wrong
I reset my password ***** got message that something was wrong with my account??? … read more
Tech Raksh
Tech Raksh
Engineering
443 satisfied customers
Can not sign in to my account. Windows 10 Microsoft 365. Not
can not sign in to my account JA: What application are you using? Customer: windows 10 Microsoft 365 JA: Have you installed any updates recently? Customer: not sure JA: Anything else you want the Micr… read more
John
John
System/Network administrator
High School or GED
2,839 satisfied customers
I can't use any office product after I paid for a new
I can't use any office product after I paid for a new subscription and installed office. Why … read more
Sayed
Sayed
Bachlelors Degree in Computer Science
95 satisfied customers
I installed office 365 on my wife's computer as part of my
Hi! I installed office 365 on my wife's computer as part of my account. I can't sign her in. She used the account before we got this new computer and it worked fine. I downloaded the office 365 app fr… read more
Martin
Martin
Network Engineering Diploma
1,817 satisfied customers
My Excel won't stay connected to the online account and it
My Excel won't stay connected to the online account and it has been doing it for awhile now. I have reinstalled it several times but after a day it goes back to the same thing. When I attach anything … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
413 satisfied customers
I'm trying to study for school but my word documents arent
i'm trying to study for school but my word documents arent opening. i get the error that 'Word cannot open the existing global template ‘Normal.dotm' … read more
PC_Wizzard
PC_Wizzard
IT Technician
1,353 satisfied customers
I recently bought microsoft office 2016 for my macbook pro
I recently bought microsoft office 2016 for my macbook pro but can't install it. When I click on the link this comes up: … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
342 satisfied customers
I have Office 2016 360 and cannot save files as they won't
Good morning Pearl, I have Office 2016 360 and cannot save files as they won't upload. So, files are not even saved on my pc. Can you help., thanks, Charles … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,435 satisfied customers
I'm going insane with frustration. I have been trying to
I'm going insane with frustration. I have been trying to activate Microsoft Office and keep getting the message 'we couldn't contact the server', and now nothing is working … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
3,500 satisfied customers
I have an excel workbook using sql data which I have access
I have an excel workbook using sql data which I have access to through my windows authentication from work when i am VPN in. The office wont allow anyone else readonly or any access to the SQL, but sa… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Cannot not access Outlook. receive message: Something went
cannot not access Outlook. receive message: Something went wrong. A server that contains information about your user account and mail box can't be found. Since outlook is not working my home phone num… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,435 satisfied customers
I have been using Office 2007. We just switched to Office 365.
I have been using Office 2007. We just switched to Office 365. I need to do a mail merge using a Word .doc file and an Excel .xls file. Using DDE (other ones do not preserve the formatting in the Exce… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
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Meet the Experts:

David L.

David L.

Microsoft Office Expert

5,752 satisfied customers

20 years experience as a Computer Engineer. Microsoft & Cisco Certified.

Jess M.

Jess M.

Computer Support Specialist

1,048 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

732 satisfied customers

20 years experience providing remote computer support

Kamil Anwar

Kamil Anwar

Office Specialist

342 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

186 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

171 satisfied customers

Certified Expert with over 10 years experience.

Shefin

Shefin

Microsoft Office Specialist

150 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Steve Herrod

Steve Herrod

Computer Support Specialist

132 satisfied customers

Trained in Microsoft Office from 2000 through to latest version 2010.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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