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I am trying to open up an old Word document but am getting
I am trying to open up an old Word document but am getting an error message saying the font is not available so all of those old documents will not open. When I go to google it says that updating the … read more
Rafi
Rafi
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Bachelors of Science
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Is there a phone number I can call instead of this. Ive
is there a phone number I can call instead of this … read more
Rafi
Rafi
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My Office is old and I am trying to update. It is unable to
My Office is old and I am trying to update. It is unable to connect with the server it says … read more
Shefin
Shefin
Microsoft Office Specialist
Engineering Diploma
150 satisfied customers
I have the most recent update (14.7.7) for the Word I have
I have the most recent update (14.7.7) for the Word I have installed on my Mac. Is it 64 bit compatible, or do I need to purchase a newer form of Office? … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
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I've been working on a novel for the last few years and I'm
I've been working on a novel for the last few years and I'm now in my final edit. Recently a box pops up that says something like "this is a read only file. Rename file to continue". Why am I getting … read more
Bing
Bing
Freelance IT Consultant
654 satisfied customers
My current Microsoft Word (version 12.3.6) won't print
My current Microsoft Word (version 12.3.6) won't print documents once I downloaded MacOS Mojave a week or so ago. I'm looking at Office 365 now. What happens to the saved documents on my current Word … read more
Shefin
Shefin
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Engineering Diploma
150 satisfied customers
Im currently in the middle of writing a term paper and all
hello, im currently in the middle of writing a term paper and all of my word windows are not responding to any command i give them other than being able to drag them around my desktop. When I right cl… read more
John - Tech Expert
John - Tech Expert
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2,753 satisfied customers
I have had microsoft office for years. I have just purchased
i have had microsoft office for years. I have just purchased a new Mac Book pro and it doesn't support version 2002 Do I need to purchase new software and if so what should I purchase. Will it automat… read more
Martin
Martin
Network Engineering Diploma
1,817 satisfied customers
Since yesterday, when I try to open Microsoft Word on my
Since yesterday, when I try to open Microsoft Word on my MacBook, it says 'you can't open the application because 'Microsoft Word.app is being updated....help! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,398 satisfied customers
My atm card was lost and i had to change the number and now
my atm card was lost and i had to change the number and now i can't open any WORD documents How do i give my new ATM number and open my hundreds of documents. HELP … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
2,324 satisfied customers
I am using Microsoft Office For Mac on my MacBook Pro
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Primarly Excel and Word. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 2018-03-02 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.7.3.170325 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.7.3.170325 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14.7.3.170325 Blame Module Offset: 0x00122309 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 … read more
Bing
Bing
Freelance IT Consultant
654 satisfied customers
For years I have used Excel Starter 2010 and Word Starter
For years I have used Excel Starter 2010 and Word Starter 2010. That is all that I need. Two days ago, I got a message that Excel Starter 2010 would not work and that I should either try again...didn'… read more
Shefin
Shefin
Microsoft Office Specialist
Engineering Diploma
150 satisfied customers
I am unable to edit my Word documents created previously.
I am unable to edit my Word documents created previously. … read more
Jason Jones
Jason Jones
AAS Information Technology
12,503 satisfied customers
None of my mircrosoft word documents will open on my
None of my mircrosoft word documents will open on my desktop, on flash drives etc. My pdf files open and photos open. I have a Mac … read more
Jason Jones
Jason Jones
AAS Information Technology
12,503 satisfied customers
I was working on word document and lost the previous edit as
Hi.. I was working on word document and lost the previous edit as I think the word file was upgraded while I'm working.. I can't recover what i typed for 2 hours before the update … read more
Bing
Bing
Freelance IT Consultant
654 satisfied customers
For some reason I can't get my Microsoft word to open.
For some reason I can't get my Microsoft word to open. … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,102 satisfied customers
I have completely saved over a microsoft word 2016 document,
Hi I have completely saved over a microsoft word 2016 document, but can't find the previous version. Could you help? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,398 satisfied customers
Microsoft Error Reporting log version: 2.0 Error Signature: Exception:
Microsoft Error Reporting log version: 2.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2015-01-21 09:21:51 +0000 Application Name: Microsoft Outlook Application Bundle ID: com.microsoft.Outl… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,398 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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