Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Connect one-on-one with {0} who will answer your question

Related Microsoft Office Questions
I'm signed up for office 365 I'm signed up for office 365
I'm signed up for office 365 I'm signed up for office 365 and cannot find all my saved files on Microsoft word … read more
Rafi
Rafi
IT Manager
Bachelors of Science
4,883 satisfied customers
I have installed Office 365 on a new laptop and added the
I have installed Office 365 on a new laptop and added the one drive feature which i have not previously been interested in. Now I can only save a document directlly to onedrive and I need to be able t… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
4,669 satisfied customers
I recently had to reinstate Word after buying a new
Hello. I recently had to reinstate Word after buying a new computer. I am in desperate need of the files that I had. Is there a way to restore them? If so, PLEASE advise. Thank you. … read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
2,472 satisfied customers
I bought a 365 subscription after deleting my PC Office Apps
I bought a 365 subscription after deleting my PC Office Apps as it requested, but now I cannot access my PC Office files. … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
1,330 satisfied customers
Pop-up labeled Microsoft occurred while I was editing a
Pop-up labeled Microsoft occurred while I was editing a saved Doc. Claimed that "Most editing features are disabled because your Office product is inactive. To use for fee, sign in and use the Web ver… read more
John
John
System/Network administrator
High School or GED
2,990 satisfied customers
I successfully uninstalled Microsoft 2016. I successfully
I successfully uninstalled Microsoft 2016. I successfully installed Microsoft 365, (Family version). However, I cannot now work on or edit any of my saved Word 2016 documents that I have stored in One… read more
Joseph Newman
Joseph Newman
Computer Science
851 satisfied customers
How do I retrieve a Word document lost from my Apple desktop
Second opinion] How do I retrieve a Word document lost from my Apple desktop during update?… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
5,648 satisfied customers
I have office 2011 for mac. I accidentally saved over an
I have office 2011 for mac. I accidentally saved over an excel file and want to get the old one back. … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
5,648 satisfied customers
I used the tech services several days ago to fix a problem
My name is***** I used the tech services several days ago to fix a problem with the sending and receiving of email. After the fix was completed I noticed that all of my stored email addresses in Outlo… read more
James K.
James K.
Consultant
375 satisfied customers
I've been having problems retrieving my Outlook email. On my
I've been having problems retrieving my Outlook email. On my system has been for a long time Microsoft Office 2010, and a few months ago I got and installed a subscription to Office 365 (annual). I've… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
4,669 satisfied customers
I have spent a couple of hours perfecting a word document
I have spent a couple of hours perfecting a word document and saving it to a memory stick as i was going along but then it suddenly disappeared. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
3,987 satisfied customers
A document in Microsoft Word was not saved, and I am
A document in Microsoft Word was not saved, and I am wondering if you can help me retrieve it … read more
Bing
Bing
Freelance IT Consultant
1,145 satisfied customers
I cannot save a document that I am working on. I receive an
I cannot save a document that I am working on. I receive an error message which begins with: "Unable to retrieve file attributes" … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
3,987 satisfied customers
First Thank you! I have MS 365 on my computer at work, but I
First Thank you! I have MS 365 on my computer at work, but I never really had to sign in and use it any way than just here on my computer and it worked fine and all was good! Then I purchased MS 365 f… read more
Bing
Bing
Freelance IT Consultant
1,145 satisfied customers
As a time Microsoft Office 365 user, I have lost all of my
As a long time Microsoft Office 365 user, I have lost all of my previous recent documents after loading the latest update. How do I get them back? … read more
Bing
Bing
Freelance IT Consultant
1,145 satisfied customers
How can I recover lost files in Word. I saved them to the
How can I recover lost files in Word. I saved them to the OneDrive. … read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
297 satisfied customers
I created an excel file and saved it in a flash drive. i
i created an excel file and saved it in a flash drive. i can't find it again. this has also happened many times before with word files. why do my files vanish and how do i retrieve them? … read more
Bing
Bing
Freelance IT Consultant
1,145 satisfied customers
I have lost my Microsoft Word icon and when I try to
I have lost my Microsoft Word icon and when I try to retrieve it via all programs, it shows up with all my files empty! They have disappeared What can I do? … read more
Bing
Bing
Freelance IT Consultant
1,145 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,250 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

830 satisfied customers

20 years experience providing remote computer support

Kamil Anwar

Kamil Anwar

Office Specialist

473 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Shefin

Shefin

Microsoft Office Specialist

468 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

James K.

James K.

Consultant

375 satisfied customers

Technical Director of IT Company

Miro

Miro

Computer Support Specialist

211 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

177 satisfied customers

Certified Expert with over 10 years experience.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x