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I had to restore my PC and can't get Office Home& Student
i had to restore my PC and can't get Office Home& Student 2013 reactivated. It came installed on the PC and I was given a product key. I've tried numerous times and get error messages. One of them say… read more
Samuel White
Samuel White
Owner and Expert Tech
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We have a legal copy on Office 2010 installed on Dell
We have a legal copy on Office 2010 installed on Dell computer with a new SSD. We used an image to copy the exact same system over. The OS is Win 10. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
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I had Microsoft Office Home and Student Suite installed on
I had Microsoft Office Home and Student Suite installed on my computer. I still have the Product Key -- unfortunately, my computer crashed and I had to do a full Windows re-install that wiped all the … read more
Dustin
Dustin
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We received a message that we exceeded maximum number of
We received a message that we exceeded maximum number of uses available for our Microsoft Office license. We bought a new Office license in May 2017, had it installed at a Staples and don't understand… read more
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Kamil Anwar
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I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
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I too inadvertently deleted Office. I went through the steps
I too inadvertently deleted Office. I went through the steps to restore but fot a message that no restore points have been created on my system drive. The message has a button for System Protection fo… read more
John
John
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High School or GED
2,832 satisfied customers
Previously, I had Microsoft Office Professional 2010
Greetings: Previously, I had Microsoft Office Professional 2010 installed on my laptop Thinkpad T500 which broke because the laptop's internal fan quit. With an external fan attached to the broken lap… read more
Cody
Cody
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Bachelor's Degree
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I have an ASUS all-in-one PC. It came pre-loaded with MS Office
I have an ASUS all-in-one PC. It came pre-loaded with MS Office 2010. My hard drive cratered and I had to have a new one installed. I have the MS Home & Business 2010 back-up disc, but I do not know t… read more
Mr.Med
Mr.Med
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I've accidently uninstalled microsoft office 2010 business.
Hi, I've accidently uninstalled microsoft office 2010 business. Can you assist with reinstallation? Please note that I cannot find my product key… read more
toughguy
toughguy
Master's Degree
270 satisfied customers
Earlier this year I purchased/installed Microsoft Office 2010.
Earlier this year I purchased/installed Microsoft Office 2010. Does Microsoft offer an upgrade license for Office 2013 which costs less than the retail price?… read more
James K.
James K.
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4,182 satisfied customers
I go t the Office Home and Student 2013 product and I have
I go t the Office Home and Student 2013 product and I have the product key with my Asus computer and now I find that the 2010 app is loaded on the computer and it will accept my product key number. Ho… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
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Geek Squad removed Office 2010 from computer. I am supposed
Geek Squad removed Office 2010 from computer. I am supposed to be able to download Office 2010 for free. What if I want to upgrade and download Office 2013. Can I just pay extra for the upgrade? How c… read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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I have recently had a hard drive crash and been replaced. I
I have recently had a hard drive crash and been replaced. I can't reinstall Microsoft Office 2010 Pro plus, despite having the correct software (re) downloaded and the product key. Is there anything e… read more
Richard
Richard
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IT Manager, Consultant
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Hello I had to do a complete restore on my laptop and when
Hello I had to do a complete restore on my laptop and when I went to reinsall Microsoft Office it said my Product Key code was invalid. Tried it twice can you help… read more
Viet - Computer Tech
Viet - Computer Tech
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I purchased "Office Home & Student 2007, and have disks and
I purchased "Office Home & Student 2007, and have disks and Key 99994-758-658-X12-08297 I upgraded to Office Home and Business in July 4, 2011 I reciently had to replace my computer's hard drive and w… read more
Dustin
Dustin
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8,292 satisfied customers
On opening 2010 microsoft office Word doc this morning first
On opening 2010 microsoft office Word doc this morning first instruction window requested whether i wanted a 'read only' doc. i saved the doc with a new name and closed both docs. opened new name doc.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
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I have just purchased Microsoft Office Professional 2007.
I have just purchased Microsoft Office Professional 2007. I put the first cd in the drive and got the following message: Disk is not formatted. Windows cannot read from this disk. The disk might be co… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,238 satisfied customers
A year ago I bought a new laptop which included Office 2010,
A year ago I bought a new laptop which included Office 2010, after my old one with Office 2003 died. I paid CompUSA to transfer everything from the old hard drive to the new lap top. They didn't tell … read more
Erik B.
Erik B.
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Associate Degree
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,048 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

732 satisfied customers

20 years experience providing remote computer support

Kamil Anwar

Kamil Anwar

Office Specialist

342 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

186 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

171 satisfied customers

Certified Expert with over 10 years experience.

Shefin

Shefin

Microsoft Office Specialist

150 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Steve Herrod

Steve Herrod

Computer Support Specialist

132 satisfied customers

Trained in Microsoft Office from 2000 through to latest version 2010.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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